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Jim Ellis Buick GMC Mall of GA - Service Center
Buford, GA
2,285 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,286 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center
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April 29, 2020
Service department is very good. Sales was affected by GM strike. Not many models to choose from. Had to wait for car to be delivered. strike. Not many models to choose from. Had to wait for car to be delivered. More
by PPGRIFFI
Verified CustomerEmployees Worked With
April 27, 2020
real good very professional , seems to know about the car and service required for year car.well spoken and courteous.thanked me for my business, and wished me very professional , seems to know about the car and service required for year car.well spoken and courteous.thanked me for my business, and wished me a very good day. More
by gmckinzie3846
Employees Worked With
ed Barnes
April 27, 2020
Recent oil change, tire rotation, courtesy pickup Received email offering courtesy pickup for service based on 15 mile distance to store. Very easy process to schedule, they were prompt on picking up Received email offering courtesy pickup for service based on 15 mile distance to store. Very easy process to schedule, they were prompt on picking up the suv, stayed in touch by phone, delivered back to me in about 2 hour time frame. Everyone very courteous, excellent customer service. Thank you for offering this service..... More
by JOYRUDDER
Employees Worked With
April 25, 2020
Always easy to get appointment when I need it and work done in a timely manner. Very friendly service associates. Waiting area is clean and open. done in a timely manner. Very friendly service associates. Waiting area is clean and open. More
by BGS4400
Employees Worked With
Tate was very good.
April 21, 2020
Recent Service Repair to 2008 Solstice My service manager, Ed Barnes, was awesome as was my repair technician Richard. As always, very courteous service! Would definitely recommend Jim El My service manager, Ed Barnes, was awesome as was my repair technician Richard. As always, very courteous service! Would definitely recommend Jim Ellis Buick GMC at Mall of GA. More
by RENSHAW588
Employees Worked With
Ed Barnes and Richard Y.
April 17, 2020
This dealership....is so professionally, caring, vibrant. They make u feel at ease, the minute u drive up...the new car Dept, service, or just walking thru. They make u feel at ease, the minute u drive up...the new car Dept, service, or just walking thru. More
by ALFREDCASSELL
Employees Worked With
David Gonzalez
April 15, 2020
Awesome service!! With the pandemic, pick up from my home and delivery was a great and safe option for everyone! I appreciate the flexible option! home and delivery was a great and safe option for everyone! I appreciate the flexible option! More
by SENGLISH007
Employees Worked With
David Blood
April 10, 2020
This was my first time at the dealership. In the service department, I received help from Bill Capelman. He welcome me and gave me a tour of the facility which was nice. He also was able to answer questions department, I received help from Bill Capelman. He welcome me and gave me a tour of the facility which was nice. He also was able to answer questions I had about my services. Everyone seemed nice and genius. More
by Carter_GMC
Employees Worked With
Bill "Cappy" Capelman
