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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.3
1,999 Reviews

1,999 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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May 04, 2024

Make you feel like family, even though my wait was long James Steker and his staff were very thorough in taking care of me and my 2021 Buick Encore GX (Vehicle). While waiting on the part for my vehicle to More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Absolutely very great place . All the workers are hospitalble and not only that they make sure you understand every information into details before you make your purchase More

by JOME0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Marengo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Tom Floystrop at Jim Ellis Buick GMC Mall of GA was very helpful and always responded quickly! More

by maciemohler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Nick is the best and provided amazing service and comms along the way! Thank you. More

by mikestango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Superior service with professional service. Charles Prayor was great! 😊😊. Kept me informed as to progress on the repair. More

by BARBARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Jim Ellis is a 1st class Dealership, from the sales force to the 5 star service department. My recent warranty service was handled by Charles & Brandon, both exceeded my expectations. I’ll always come back t More

by Robert Wilkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Cannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Prayor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Great service from Tom! Problem was fixed and the car is running well. Thank you! More

by jsimsbi77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Floystrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

great customer service for my GMC truck which i purchased from them in 2022 as well.. More

by tkenney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

I had a good experience my last visit with Jim Ellis Buick. The service department was very friendly and professional. More

by LENE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wellborn
May 02, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia!

April 24, 2024

Jim Ellis Mall of Georgia has always gone above and beyond. James and Ed excellent service advisors that always do what is best for the customer. More

by ellisjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

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