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Jim Ellis Cadillac

Atlanta, GA

Overview
Employees
Reviews
Vehicles
4.2
396 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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5880 Peachtree Blvd.

Atlanta, GA

30341

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Showing 396 reviews

January 16, 2023

Justin Perlino’s customer service, patience, and transparency was just what I needed to purchase my car . Very grateful to have done business with him and recommend without a doubt ! Service was inf More

by Vanessanramos1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2023 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 15, 2023

Justin was very courteous and went the extra mile for us. He was extremely personable and worked with us on everything. We had a very smooth experience and would definitely recommend him and Jim Ellis Cadill More

by danvpatel
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Perlino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Cadillac!

January 13, 2023

Blake is a great salesperson. He was patient and took his time and addressed each of our questions and issues. More

by geraldac42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Delacroix Kenya
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Jan 13, 2023 -

geraldac42 responded

II standby my review!

January 12, 2023

Very easy and a pleasant experience that I ever had when buying a car 😊😊😊.. thanks More

by grierderrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Kleen
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Feb 01, 2023 -

Jim Ellis Cadillac responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Cadillac.

January 10, 2023

They took so much time completing repairs if that can be speed up that'll be great. prime is vital More

by OKOCHARRAPHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
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Jan 31, 2023 -

Jim Ellis Cadillac responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

January 06, 2023

Clean ,fruendly, knowledgeable, helpful, take there time,long enough, but ok,got the car i wanted More

by nehemiahbennett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Cavell, Brent Kleen
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Jan 31, 2023 -

Jim Ellis Cadillac responded

We appreciate your positive review about your recent experience with us!

January 05, 2023

The building was well constructed. I was helped soon as I came. The salesman was knowledgeable More

by DARRIUS THOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TY Ahmad
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Jan 31, 2023 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

January 04, 2023

Customer service was awesome in the Maintance department. I would come back with out an issue More

by redman_61_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Rowe
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Jan 31, 2023 -

Jim Ellis Cadillac responded

Hi there, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Jan 31, 2023 -

redman_61_99 responded

Thank you

Feb 01, 2023 -

Jim Ellis Cadillac responded

Hi there, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

January 03, 2023

Bad customer service bad customer service bad customer service bad customer service bad customer service More

by Dfbarkl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lindsey Ta Luong, Brent Kleen
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Jan 04, 2023 -

Jim Ellis Cadillac responded

We are disappointed to hear about your experience. Please give us a call at your earliest convenience to discuss this further.

Jan 05, 2023 -

Jim Ellis Cadillac responded

We are disappointed to hear about your experience. Please give us a call at your earliest convenience to discuss this further.

January 03, 2023

The process was professional and car service came out great like brand new car they even hand washed car More

by elisa.sung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Blanchard, David Patel, Noah Rowe
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Jan 05, 2023 -

Jim Ellis Cadillac responded

Thank you for choosing Jim Ellis Cadillac as your first choice for all your automotive needs!

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