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Jim Ellis Cadillac
Atlanta, GA
396 Reviews
Established in 2022, Jim Ellis Cadillac is part of the Jim Ellis Automotive Group, which includes 21 dealerships, 17 brands a collision center and a stand-alone service center serving the metro Atlanta area. The dealership's state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. In 2024, Jim Ellis Cadillac received the General Motors Mark of Excellence Award and was recognized as a CarFax Lifetime Top-Rated Dealer. Visit Jim Ellis Cadillac at 5880 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisCadillac.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 396 reviews
January 02, 2023
They were very respectful and friendly and had alot of patients .they were fair in negotiations . Just over all good, I'm pleased. patients .they were fair in negotiations . Just over all good, I'm pleased. More
by gmtbarcia
Verified CustomerEmployees Worked With
The Tall bk.manager, I think Vance , Jake Bugrovsky
December 31, 2022
Please see the email we will be sending. While Jason is a true gentleman and was beyond courteous and attentive throughout our experience with our brand new vehicle that had to be with you f While Jason is a true gentleman and was beyond courteous and attentive throughout our experience with our brand new vehicle that had to be with you for a months time - the actions and occurrences have been completely unacceptable. Really super disappointed all around. More
by KIMBERLY21
Employees Worked With
Jason Blanchard
December 30, 2022
An Oil change estimated time given was 1-2hrs , but the two times I’ve been to this facility the wait time is ridiculous because they overbook two times I’ve been to this facility the wait time is ridiculous because they overbook More
by Jowandennis
Employees Worked With
Noah Rowe
December 29, 2022
We were sold a used car that we discovered a few weeks later needed several thousand dollars of repairs. It was not inspected for maintenance needs because some of the needed repairs should have been obvi later needed several thousand dollars of repairs. It was not inspected for maintenance needs because some of the needed repairs should have been obvious, i.e. oil leak, shocks leaking. If you purchase a vehicle from this dealership I would recommend you have it independently inspected and any promised repairs agreed to in writing and done before the vehicle leaves their lot. I don't believe they did the maintenance inspection stated on the Carfax report. When confronted with the cost of the repairs, they said they couldn't eat the cost of the repair, but they did offer us a discount to do them. More
by rjbrackin
Employees Worked With
Jason Blanchard, Charles Hayden
December 27, 2022
I had a flat tire on the I285 Expressway . Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their f Jim Ellis Cadillac helped me and my elderly mother. They responded promptly and changed the wheel on the expressway then replaced the tire at their facility. Lovely facility. Friendly. Efficient and helpful. It would have been 5/5 if they had been faster changing the tire but I totally understand that they had to work me. I would have given them 9/10. More
by jeanetteckinsey
December 21, 2022
This facility was very nice, and the employees were very acknowledge, and helpful. Blake took his time being very detailed and thorough with me, and ensuring that all my bases are covered throughout my proc acknowledge, and helpful. Blake took his time being very detailed and thorough with me, and ensuring that all my bases are covered throughout my process in trying to obtain a new vehicle. No stone was left unturned. More
by imj2156
Employees Worked With
Blake Delacroix Kenya
December 20, 2022
Customer service is great. Wait area, very spacious and comfortable with tea and/or coffee to enjoy. I would recommend Jim Ellis Cadillac to a friend or associate Wait area, very spacious and comfortable with tea and/or coffee to enjoy. I would recommend Jim Ellis Cadillac to a friend or associate More
by ITSONC
