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Jim Ellis Cadillac
Atlanta, GA
342 Reviews
In 2022 Jim Ellis Cadillac joined Jim Ellis Automotive Group, which consists of 20 dealerships and 17 brands, and serves the metro Atlanta area. The dealership’s state-of-the-art facility offers a lineup of luxury vehicles and complimentary concierge customer service. The dealership ranked No. 1 in the district for Customer Experience for service in 2022, demonstrating the care customers can expect to receive from the dealership’s skilled service team.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 342 reviews
Verified Customer
Helpful April 30, 2022
Very personable. They helped get in the same day because I was leaving the day for MI. The gentleman who helped me tried to find coupons to reduce my cost. He spok They helped get in the same day because I was leaving the day for MI. The gentleman who helped me tried to find coupons to reduce my cost. He spoke to his manager and I ended up not paying anything. Needless to say I was speechless. If I lived anywhere close to GA rest assured I'd be checking out your dealership. Thanks again for your great service. More
by cindyshaheen
Employees Worked With
Can't remember who the service man was. I'm thinking he was Indian
April 23, 2022
A little slow and not paying attention to detail! I had to make 2 trips and I live in Conyers! Gas is too high for that!! I had to make 2 trips and I live in Conyers! Gas is too high for that!! More
by Emma
Employees Worked With
Dave who was very personable and accommodating
April 23, 2022
Had appointment came early and was greeted with smiling faces ready to help me. My dream car was waiting for me and I got it. Jason was awesome and got me in and out in no time. I had a great experience wi faces ready to help me. My dream car was waiting for me and I got it. Jason was awesome and got me in and out in no time. I had a great experience with my car purchase here. More
by drobinsonddu
Employees Worked With
Madeline Hermes & Amber Anderson was sakes team. Jason Strong got me financed. Great experience and I felt like their mission was to only please me.
April 22, 2022
All salesmen were very helpful in completing this purchase. I had previously driven the Cadillac XT5 at another dealership so I knew what I wanted. Jim Ellis had exactly the colors I wanted on the sh purchase. I had previously driven the Cadillac XT5 at another dealership so I knew what I wanted. Jim Ellis had exactly the colors I wanted on the showroom floor, so I bought it on the spot. More
by EDSANET
Employees Worked With
Ty Ahmad
