Jim Ellis Cadillac
Atlanta, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Jim Ellis salesperson and the business department were all excellent. They made my car buying experience very pleasant and stress free. My salesperson, Jake, made the final selection of my new car effortl all excellent. They made my car buying experience very pleasant and stress free. My salesperson, Jake, made the final selection of my new car effortless. He patiently listened to what I was looking for and I wAs able to leave with my first new car in 23 years. More
I find the mechanics assigned to repair my CT4 isn’t very knowledgeable with this type of vehicle. My reason for this statement is necessary since Jim Ellis kept my car for 8 days after ordering parts just knowledgeable with this type of vehicle. My reason for this statement is necessary since Jim Ellis kept my car for 8 days after ordering parts just to come to the conclusion nothing was wrong with it. I rented a car to go to work for 8 days since they were suppose to be replacing a a part. More
Went in for a recall. Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it Was told of a problem that I was not aware of. When I asked about another problem, the service person acknowledged he noticed it, but indicated it wasn’t looked at. As many staff that walked in/out of the lounge, it would be nice if they greeted their customers. More
Lovely dealership. Service department took almost 2 hours longer than estimated & made me over an hour late to my hair appointment. Check engine light came on (stabil Service department took almost 2 hours longer than estimated & made me over an hour late to my hair appointment. Check engine light came on (stabilitrack) a couple of days after service when I went through some big puddles. Light cleared as soon as car dried. Never happened before, so I believe it’s a mechanic’s fault. Your service department would not acknowledge the possibility it was an issue created by your shop. More