Jim Ellis Cadillac

Excellent service all my questions answered promptly this was the easiest purchase that I ever made I highly recommend this Dealer and the sales team thank you was the easiest purchase that I ever made I highly recommend this Dealer and the sales team thank you More

Sales staff was very attentive and the vehicle we purchased is outstanding. Returned to dealership today for oil change and rotation. Service was preformed promptly and staff in service is among the purchased is outstanding. Returned to dealership today for oil change and rotation. Service was preformed promptly and staff in service is among the finest I’ve dealt with. Had a problem with a rebate but was rectified by by the GM and issued a check on the spot. Jim Ellis Cadillac is 2 hours from our home. We will make the trip to purchase our next Cadillac from Jim Ellis. Great staff and customer service appears to be their main objective. Rear to be 100 percent satisfied in purchasing a vehicle, very nice change. More

My experience was quick and extremely enjoyable. The staff was friendly and courteous. They ensured that all of my questions and concerns were met. Would definitely purchase again as well as refer f The staff was friendly and courteous. They ensured that all of my questions and concerns were met. Would definitely purchase again as well as refer family and friends More

Do not use the service department. I set up an appt 1 week in advanced and verified $$$ and that the service could be completed on that day. After driving 30min to the appt I was t I set up an appt 1 week in advanced and verified $$$ and that the service could be completed on that day. After driving 30min to the appt I was told they did not have the personnel to complete the job that day. No one called ahead of time, no warning. More

I recently purchased my first Cadillac online, and I couldn't be happier with the experience. Justin was my salesperson, and he was incredibly helpful throughout the entire process. He guided me through couldn't be happier with the experience. Justin was my salesperson, and he was incredibly helpful throughout the entire process. He guided me through the different models and features, and helped me find the perfect car for my needs. Justin was always available to answer my questions and provide me with updates on the status of my purchase. He made the entire process seamless and stress-free. I would highly recommend Justin to anyone looking to purchase a Cadillac. Thank you, Justin, for your wonderful service! From the moment I started browsing the Cadillac website, I knew that I was in good hands. The website was easy to navigate, and I was able to find all the information I needed about the different models and features. When I decided to make a purchase, I was connected with Justin, who was my salesperson throughout the entire process. Justin was incredibly knowledgeable about the different models and features, and he was able to guide me through the entire process with ease. He was always available to answer my questions and provide me with updates on the status of my purchase. He made the entire process seamless and stress-free, which was a huge relief for me as a first-time Cadillac buyer. One of the things that impressed me the most about Justin was his attention to detail. He took the time to understand my needs and preferences, and he was able to find the perfect car for me. He was patient and understanding throughout the entire process, and he made sure that I was completely satisfied with my purchase. Overall, I would highly recommend Justin to anyone looking to purchase a Cadillac. He is a true professional, and he made my first Cadillac buying experience a memorable one. Thank you, Justin, for your wonderful service! More

Justin was very professional and to the point which I appreciated. He followed through on my inquiries appreciated. He followed through on my inquiries More

I was very pleased with Jim Ellis Cadillac and especially my salesperson, Justin Perlino. He made it easy for me to purchase my new car while living 300 miles away in another state. my salesperson, Justin Perlino. He made it easy for me to purchase my new car while living 300 miles away in another state. More

They try to work with you which I appreciate but not the best Jim Ellis Dealership best Jim Ellis Dealership More

Akil was courteous and kind! He didn’t pressure me but understood exactly what I was looking for. He knew everything about the car and let me know about things that made me more He didn’t pressure me but understood exactly what I was looking for. He knew everything about the car and let me know about things that made me more excited about the Escalade! More

Tried to sell me the most expensive model including 1500 paint protection 450 door edge guards misc other charges. Was insistent and didn't listen to what I wanted paint protection 450 door edge guards misc other charges. Was insistent and didn't listen to what I wanted More