Jim Ellis Chevrolet

excellent Good communication and timeliness. Scheduled in advance and this helped planning my day. Clean and comfortable waiting area and rest room. Overall be Good communication and timeliness. Scheduled in advance and this helped planning my day. Clean and comfortable waiting area and rest room. Overall best I've experienced. More

I’ve just bought a Audi Q7 from them They will be good and nice if they puts my car right for wat it needs which they will I no I have faith in They will be good and nice if they puts my car right for wat it needs which they will I no I have faith in More

Excellent Vladimir kept me in the loop from start to finish. He was awesome. The technician Tony MEYER is always exceptional. He explains everything with Vladimir kept me in the loop from start to finish. He was awesome. The technician Tony MEYER is always exceptional. He explains everything with the repairs. Tony and Vladimir are happy to answer questions I may have with the repairs or any question I may have with any follow up maintenance. More

Not resolved I had a noise in the engine that they were not able to resolve although I left vehicle overnight. There were 2 outstanding items also to resolve, a r I had a noise in the engine that they were not able to resolve although I left vehicle overnight. There were 2 outstanding items also to resolve, a recall which was taken care of, and a second issue related to a prior visit that had to do with a seatbelt cover. The service provide could never determine what was involved with the prior seatbelt cover and advised me that the Service Manager was supposed to tell him and he would call me to advise (after I picked up the vehicle) That was over a week ago, and no call yet. AND my engine still has the same noise as when I went to the service center 11 days ago. More

Mileage on auto shown different than Carfax. Called about used Corvette shown on line with request that dealer be called for price. I was told on a Thursday that vehicle was being serviced and n Called about used Corvette shown on line with request that dealer be called for price. I was told on a Thursday that vehicle was being serviced and no price had yet been set. Received E-mail on Friday that said that it might take a couple days and that I would be notified. I noticed that pictures with mileage being shown didn't correspond with Carfax. Called on Monday to inquire about difference and was told that price still wasn't set but would check about mileage. Received call about 30 minutes later that vehicle was sold on previous Saturday. Sounds funny to me. Richard H. More

excellent servie Went in for an oil change for my Corvette. Garvey (service advisor) was friendly and helpful and found a coupon I could use. After the oil change an Went in for an oil change for my Corvette. Garvey (service advisor) was friendly and helpful and found a coupon I could use. After the oil change and free inspection, they gave my Corvette a free hand wash. It looks great. More

Absolute nightmare Stacey Ellis & Chris Whiten should be ashamed with Jim Ellis Chevrolet. Lied, taken advantage, ripped me off, didn’t fix problems, broke down 1 hour a Stacey Ellis & Chris Whiten should be ashamed with Jim Ellis Chevrolet. Lied, taken advantage, ripped me off, didn’t fix problems, broke down 1 hour after I paid bill, kept vehicle for six days for 1 hour/half of labor when parts were in stock. Talked down to me on the phone 3 times. Absolute nightmare! Poor management, deceitful business practices. I will go out of my way to encourage others never to do business with Jim Ellis automotive group. Sales & service. More

zero communication It took way too long just to drop my truck off. Communication regarding the issue was poor. A part had to be ordered but no one was able to tell me It took way too long just to drop my truck off. Communication regarding the issue was poor. A part had to be ordered but no one was able to tell me what or when it would be delivered. I asked for a call from Alexie when he returned from lunch, but he still has not called. Finally, it took over 30 minutes for my truck to be brought around so I could leave. The entire staff looked disinterested. More

Totally Awesome I got the car that my son wanted at my price. Nice was very knowledgeable, attentive and patient. I’ll definitely call him when I get ready to purchas I got the car that my son wanted at my price. Nice was very knowledgeable, attentive and patient. I’ll definitely call him when I get ready to purchase my Corvette. More

Excellent, Fair Service Monica was excellent! She helped walk me through my diagnostic test and when the results came she and management were more than fair - it goes a long Monica was excellent! She helped walk me through my diagnostic test and when the results came she and management were more than fair - it goes a long way to be nice, fair, and friendly. In the automobile industry it's common to assume you are being had or taken for granted as a loyal customer. I have been a Ford guy for years up until 3 years ago when I bought my first 2 Chevy's. It's people like the team over at Jim Ellis that make me want to come back for my next service and ultimately my next vehicle purchase. Thank you! More