Jim Ellis Ford Sandy Springs

Louis made the whole experience easy. He was able to answer all of my questions and helped me find the perfect car. He was able to answer all of my questions and helped me find the perfect car. More

This was one of the best car buying experience I've ever had. Louis the sales associate greeted me out on a lot walk me through the process. He was very detailed oriented knowledgeable and friendly. He show had. Louis the sales associate greeted me out on a lot walk me through the process. He was very detailed oriented knowledgeable and friendly. He showed me everything about the vehicle took time to explain all the paperwork and all the benefits More

Louis was a big help. He helped me navigate the vehicle and was well informed about how to work the vehicle and all its features. He helped me navigate the vehicle and was well informed about how to work the vehicle and all its features. More

My experience here in this place always makes me feel cared and truly appreciated David truly is one of the best and with Jeremy who help purchase my car it’s truly a rewarding and breath of fresh air tr cared and truly appreciated David truly is one of the best and with Jeremy who help purchase my car it’s truly a rewarding and breath of fresh air truly a blessing to be thank you that you served me the best customer exquisite experience.. Jeremy thank you Sir for really taking good care one of my best car experience this my first time to purchase More

Was looking for a new truck and Jay Wiggins made the entire process extremely easy and efficient. entire process extremely easy and efficient. More

Needed a 25 maverick on short notice and Jay Wiggins made it incredibly easy. Absolute breeze of a process from start to finish without feeling rushed. 10/10 it incredibly easy. Absolute breeze of a process from start to finish without feeling rushed. 10/10 More

I brought my vehicle in for a service request on 1/27/25. The diagnostic service was completed on 1/29/25. I was advised that the charge for diagnostics was 225.99. However, when I arrived to pick up my car The diagnostic service was completed on 1/29/25. I was advised that the charge for diagnostics was 225.99. However, when I arrived to pick up my car I was told that I owed 506.63. I was charged two diagnostic charges. One for the reported symptoms, and another 225.99 dollars for the technician to tell me I needed brake pads. This dealer was deceptive and charged me for something that was included with the first diagnostic fee. I was told by the service advisor that if they had checked 5 things they would charge a separate diagnostic fee for each thing. Please be aware and do not take your vehicle here. That is fraudulent and deceptive unnecessary charges to the customer. Please be aware of this service department. We would have used them for repairs, but if you over charge for a diagnosis, then they can’t be trusted with a repair. They didn’t explain this practice nor provide a breakdown of these prices prior to. I will inform all of my clients, and friends to not utilize this location. I feel obligated to warn the general public. Please get a detail print out from them prior to any thing being done to your vehicle. Including a diagnostic test. More

Emmanuel is a great guy! He helped me with purchasing a 2024 Mustang and also taught me how to drive stick shift to help me decide what transmission type is the best. He defi He helped me with purchasing a 2024 Mustang and also taught me how to drive stick shift to help me decide what transmission type is the best. He definitely worked hard to get me the best deal and he really does go above and beyond with his outstanding customer service! More

I really had a very good experience in jim ellis ford sandy springs dealer, jay wiggins really helped very much, Thank you jay wiggins and ford team sandy springs dealer, jay wiggins really helped very much, Thank you jay wiggins and ford team More

I recently purchased a used vehicle ant Jim Ellis Sandy Springs and had an incredible experience. Emanuel was the sales guy who helped me and he was great! Not the typical pushy salesman who tries to upsel Springs and had an incredible experience. Emanuel was the sales guy who helped me and he was great! Not the typical pushy salesman who tries to upsell you, but instead really trying to find something that fit my needs and my budget. Thank you Emanuel! I also worked with Andre in the finance area and he went above and beyond for me to make it work. Thank you Andre for going the extra mile! Excellent service from these guys, highly recommended! More