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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
759 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 759 reviews

December 02, 2024

I visited Jim Ellis Ford Sandy Springs to test drive a 2024 Ford Bronco, and the moment I stepped out of my car, Louis Thompson greeted me with a warm and friendly demeanor. He took the time to walk me th More

by thealphonsovictor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Reyes
Dec 04, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Ford Sandy Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 01, 2024

Louis was amazing. This is was my first car purchase and I felt absolutely taken care and protected by him. He is a genuine guy and I would refer him to a friend! More

by aubreymoye
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 28, 2024

The sales representatives where attentive and easy to speak with. Jay Wiggins is a great sales person and made our buying experience easy and informative. Everyone we encountered were helpful. More

by Shelbystripe1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Reyes
Nov 29, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

November 27, 2024

Louis was very helpful and accommodating as we drove over 4 hours to pick up a used truck. There was a slight issue with the paint on the truck and he put someone on it right away! More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello Ben, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

November 24, 2024

Louis was very responsive and efficient with our time. I highly recommend working with him. More

by Josh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Reyes
Nov 28, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Josh, thank you for leaving such a great review and high star rating. Safe travels!

November 24, 2024

The team of Jeremy Ellis, Shaun Barr and Andre’ Thomas were outstanding. They were attentive and quick to act with professionalism and transparency in purchasing my new vehicle. I’d definitely recommend t More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2024

I am on my my 4th vehicle purchased From Sandy Springs Ford. Every purchase was easy and they were very willing to deal. Thom Hostetter is the best in the business. On top of the exccelet service from Tho More

by soteres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irving Reyes
Nov 25, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Soteres, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out if there's anything additional we can do for you.

November 22, 2024

An excellent repair with outstanding service. A special shout out to Jordan for his communication of the work status and progress and to Brandon for a quality repair. More

by Doctor Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We are always more than happy to assist you if anything else comes up. Take care!

November 20, 2024

Louis greeted me with a friendly welcome. Showed great customer service and made me feel comfortable with the process. I’m grateful for his service! I’d highly recommend anyone to come let hi More

by Bianca.thomas18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 19, 2024

Louis is the epitome of excellent customer service! He was very patient and accommodating. He helped me trade and buy my favorite car! If you want the best, make sure to ask for Louis Thompson. I’m ver More

by Tay and Courtney Waters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Ford Sandy Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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