Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Ford Sandy Springs
Atlanta, GA
813 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 813 reviews
December 22, 2024
Thom was incredibly responsive, supportive, and knowledgeable about the car and car buying process. He made me feel so comfortable throughout the process and made my new lease incredibly easy. Anyo knowledgeable about the car and car buying process. He made me feel so comfortable throughout the process and made my new lease incredibly easy. Anyone who works with him is lucky to have him as their sales person. Shaun and Thom made a great team. More
by amandatene
December 21, 2024
Great experience. Thom was easy to work with. Dealer made the car buying experience a breeze. They also didn’t add on extra stuff like other dealers in area did (windo Thom was easy to work with. Dealer made the car buying experience a breeze. They also didn’t add on extra stuff like other dealers in area did (window tint, tire protection, Etching, etc.). I will definitely work with this dealer again when it’s time for another new vehicle. More
by Jeremy K.
December 16, 2024
Thom Hostetter and Shawn (used car mgr) were class acts. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. I knew what I wanted and they worked with me to make it happen. I am very pleased and will shop with them again. More
by khbrouse
December 13, 2024
Louis was great! Super friendly, worked fast and was honest. He listened to want I wanted and got it done Super friendly, worked fast and was honest. He listened to want I wanted and got it done More
by aaronhurst14
Employees Worked With
December 10, 2024
The service we received from Louis was excellent. He was very professional, warm, kind and patient with us. He is one of the best! He was very professional, warm, kind and patient with us. He is one of the best! More
by Rayco1959
Employees Worked With
December 10, 2024
Upon arrival we were greeted immediately by Louis with a warm welcome. He is very professional and knowledgeable of the business. He was so helpful in making sure we were understanding and getting the veh warm welcome. He is very professional and knowledgeable of the business. He was so helpful in making sure we were understanding and getting the vehicle we wanted. More
by Rasantif
Employees Worked With
December 09, 2024
Very good at communicating with us as we were from out of town. Made the procedure very easy. town. Made the procedure very easy. More
by Steve
Employees Worked With
December 09, 2024
He sent us a video of the vehicle and made the purchase of it as painless as possible. Thanks Louise ! of it as painless as possible. Thanks Louise ! More
by rscrawshaw
Employees Worked With
December 07, 2024
I purchased out of state and they made the process pretty simple! Very upfront and professional. simple! Very upfront and professional. More
by jessica.dern
Employees Worked With
December 07, 2024
This dealership gets the job done. I came in looking for the Truck of my dreams. And Jim Ellis found exactly what I was looking for. Thank you Louis awesome job done. I came in looking for the Truck of my dreams. And Jim Ellis found exactly what I was looking for. Thank you Louis awesome job done. More
by Dcbarbershop
