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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.7
373 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 20 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 373 reviews

January 26, 2021

I had a bad experience at Jim Ellis FORD Sandy Springs last Saturday 1-23. Took my 2018 Ford Explorer for the 30K miles full service. I arrived on time for my appointment 8.45 AM and the Tech Bryson told More

by Angelica Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryson Paulding
January 25, 2021

AVOID THE SERVICE DEPARTMENT!!!!WENT IN FOR FACTORY AVOID THE SERVICE DEPARTMENT!!!! WENT IN FOR FACTORY RECALL. THEY CHARGED $143 OF UNAUTHORIZED WORK! When I challenged the charge, the service More

by KingWillATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
SERVICE MANAGER
December 22, 2020

Amazing customer service and quick response. We were searching for a specific vehicle and Mick Dupuis was the best sales advisor for the job. He not only showed us the vehicle we wanted, but went above More

by AmberO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis Sales Dept., Lauren Whitcraft Finance Dept.
December 03, 2020

Lamar Davidson went above and beyond his call of service. I drove from Tuscaloosa AL to purchase my vehicle from Jim Ellis in Atlanta GA because of Lamar. More

by annaward1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Davidson
November 29, 2020

Excellent customer service and great service visit. Everything as promised. Will definitely return. Price was less than quoted. Kevin is a great representative for your dealership and service rider More

by MERRISR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keven Craig
November 27, 2020

Giovanni took greatcareof me and made sure I got exactly what I wanted. I needed to get in and out fast and he made that happen. I will be contacting him when I get ready for my next purchase. More

by Jacosdockanddoors
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Talbert, Giovanni Montes
November 26, 2020

We bought our dream car at a great price. Our sales specialist Jeremy made sure we had a smooth and fun experience throughout the process! Rob did his magic and got us a good apr and kept our monthly p More

by sachithdesilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Talbert
November 25, 2020

Gio was professional and very helpful. Couldn't have asked for a better experience from him. The service department was also very professional in working out an issue. More

by tristangunbie24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Montes
November 25, 2020

Gio was great from start to finish. He knew the answer to every question we had about the mustang. He seemed to truly care about helping us have a great experience and get the car we wanted. More

by Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Montes
November 25, 2020

Bryson is the best! He is always willing to help me with my service. He is pleasant and patient. I am glad I can ask for him. More

by SGTOURIAL
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
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