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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
812 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 812 reviews

July 30, 2024

The process was very very quick and I was able to lease a new car in no time. More

by yasiasylla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know! Take care!

July 30, 2024

The sales people were very friendly and helpful. Ms. Destiny was nice and is the best. More

by diiorioj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Guardado, Pete Specht
Jul 31, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

July 28, 2024

I had the opportunity to work with Jay Wiggins at Jim Ellis for my recent purchase of an F150. This was my first pickup truck purchase and I could not be happier or more satisfied with my experience! Jay More

by gould_tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

July 26, 2024

it was great they were so accommodating and helpful during the whole process! will come again! More

by emcristobalp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2024

LT made the car purchase experience a joy! !!! LT was Professional, Honest, knowledgeable, extremely personable and a man of his word! Really impressed with LT and the whole Jim Ellis Ford Dea More

by Eddiekababik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 22, 2024

Grateful that Louis was my salesman. He was patient, transparent, and went above and beyond to make sure that I was happy and had a smooth experience. Not always a fan of the car buying More

by Marcelo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armen Armenakian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi Marcelo, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Ford Sandy Springs. Thanks for the recommendation, and have an amazing day!

July 21, 2024

Was a good experience, was only mildly upsold which I totally understand. Salesman was very nice and knowledgeable More

by Scott_jm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Jim Ellis Ford Sandy Springs responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

July 21, 2024

LT helped us navigate the whole process and shared incredible knowledge, experience and kindness. He sure knows how to take care of his people, both customers and staff! Very satisfied with our new ve More

by Marshallh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2024

Had a pleasant experience. Friendly environment. Took longer than expected, but, all-in-all great. Would recommend to others. More

by objuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Jim Ellis Ford Sandy Springs responded

Hello, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

July 16, 2024

Don has a customer first mentality. He made our certified vehicle purchase much smoother when there were some communication issues earlier on in our process with the sales team. More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Dupree
Jul 17, 2024 -

Jim Ellis Ford Sandy Springs responded

Hi James, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please give us a call at (770) 677-0700 and we will do our best to make this better. We hope to hear from you soon.

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