Jim Ellis Ford Sandy Springs

Louis was very friendly and knowledgeable. He was able to walk us through what we need to consider when switching to an EV vehicle. Louis also walked us through the financing process and tradi He was able to walk us through what we need to consider when switching to an EV vehicle. Louis also walked us through the financing process and trading in our vehicle. More

Our experience buying a new Explorer ST from Jim Ellis Ford was absolutely phenomenal- the customer service from our salesman Armand and finance Andre were beyond expectations. From the initial contact Ford was absolutely phenomenal- the customer service from our salesman Armand and finance Andre were beyond expectations. From the initial contact with the dealership on the vehicle our questions were answered including additional pictures by Armand. The vehicle we wanted was the only green one in 100 miles from our home, and we drove from South Carolina to Georgia. They listened to our questions and made the entire process efficient, they were able to get us everything we wanted in our purchase. This dealership is different, and it's culture and customer service are next level. More

Armand provided excellent information and customer service and Andre fought hard to get me the car. definitely recommend Jim Ellis Ford service and Andre fought hard to get me the car. definitely recommend Jim Ellis Ford More

Louis my salesman at Jim Ellis Ford was absolutely amazing! Andre the finance guy and Shaun the sales manger were fantastic and made the whole process smooth and easy! I highly recommend them if your amazing! Andre the finance guy and Shaun the sales manger were fantastic and made the whole process smooth and easy! I highly recommend them if your looking for a new or used vehicle!!! More

more of a pleasant experience than i expected. sales person armand very patient and tolerent and was willing to accomodate my indecision. sales person armand very patient and tolerent and was willing to accomodate my indecision. More

Was very happy with Louis and all the help I received. Would definitely go back. Would definitely go back. More

Very good and understanding dealership. Plenty of options to choice from. Very friendly and noticeable. Plenty of options to choice from. Very friendly and noticeable. More

My journey with Jim Ellis dealerships continues to surpass expectations, this time with the purchase of a Lariat. Having previously acquired a Taycan from another Jim Ellis location in Atlanta, I was surpass expectations, this time with the purchase of a Lariat. Having previously acquired a Taycan from another Jim Ellis location in Atlanta, I was eager to see if the exceptional service I had come to know was a standard across their branches. I am pleased to report that Armand and the team did not disappoint. From the outset, Armand made the process transparent and hassle-free. We came with clear expectations, and not only were these met, but the experience was seamless and remarkably efficient. What stands out is the consistency in the quality of service across different Jim Ellis dealerships, reinforcing their commitment to excellence in customer satisfaction. The no-pressure approach, combined with their eagerness to ensure all our needs were addressed, made this purchase notably pleasant. We were particularly impressed with how our preferences were prioritized, resulting in getting everything we wanted without compromise. In an industry where the purchasing experience can vary widely, the professionalism, courtesy, and exceptional service provided by Armand and the Jim Ellis team are worth noting. It’s refreshing to see a dealership that values customer satisfaction so highly, making the car buying process not just about the sale but about building lasting relationships. I highly recommend Armand and the Jim Ellis dealership for anyone looking to purchase a vehicle. Their dedication to providing a seamless and hassle-free experience, combined with their ability to meet and exceed customer expectations, truly sets them apart in the automotive industry. More

Louis was a breath of fresh air when it comes to buying a vehicle. Very helpful and attentive through the whole process. He and his team stayed late to make sure all my questions were answered. vehicle. Very helpful and attentive through the whole process. He and his team stayed late to make sure all my questions were answered. More

Ez to work with respectful on point good attitude friendly makes sure we was st8 friendly makes sure we was st8 More