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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
800 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 800 reviews

November 09, 2023

Excellent service from Denis, good financing and helped ensure the original deal moved through the lender even after a few stalls. More

by blakegadams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jim Ellis Ford Sandy Springs responded

Blakegadams, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

November 09, 2023

Picked up car after waiting a year for delivery. Jim Ellis sales staff was very helpful and knowledgeable and made it a painless process. More

by mtk
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Jim Ellis Ford Sandy Springs responded

Mtk, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 09, 2023

LT’s customer service was fantastic. He answered every question and concern I had and fit the vehicle to my and my family’s needs. More

by danielbodkin81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leon Yarborough
Nov 14, 2023 -

Jim Ellis Ford Sandy Springs responded

Danielbodkin81, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Ford Sandy Springs, we value our customers and we look forward to seeing you on your next visit. Take care!

November 03, 2023

Denis Escapa was wonderful to work with. Great knowledge and attitude. Thanks for helping us with our car purchase! More

by Edge Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Esapa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Jim Ellis Ford Sandy Springs responded

Edge Owner, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

November 02, 2023

My experience with Kim Riley was incredible. She responded to my calls and texts very quickly and had the answers right away. The cost of repairs seems pretty high. More

by Kaylamclaughlin629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Riley
Nov 10, 2023 -

Jim Ellis Ford Sandy Springs responded

Thank you for sharing your experience with us, Kaylamclaughlin629! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

November 01, 2023

I was pleased with the overall service I received to purchase a new vehicle at this dealership. More

by Ed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ellis, Armand Ngabe
Nov 10, 2023 -

Jim Ellis Ford Sandy Springs responded

Ed, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 31, 2023

I bought a 2023 ford explorer from this dealership and I only had it for 2 weeks and it’s already in the shop for mechanical problems. The dealership will not accommodate me . More

by Tbaisden5
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvin Crawford, Muhammad Tahir, Leon Yarborough
Nov 14, 2023 -

Jim Ellis Ford Sandy Springs responded

Tbaisden5, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 677-0700 so we can work towards a resolution. We look forward to hearing from you.

October 30, 2023

Had my 2021 Mustang serviced this weekend. They did great and delivered it in less time that they estimated, a first in my experiences at other shops. Thanks Tommy Wallis and team. More

by Seth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
Nov 01, 2023 -

Jim Ellis Ford Sandy Springs responded

Seth, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

October 27, 2023

The reason I came to buy at Jim Ellis was because the service department helped me in a serious pinch, on the spot even though they were swamped a couple years ago after I ran over something on the highw More

by moffett1225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Jim Ellis Ford Sandy Springs responded

Moffett1225, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 24, 2023

Awesomeness! !! I walked in at 11:30am and was out with my new truck at 2:10pm🔥🔥🔥🔥🔥 Robert was my salesperson, he was very tentative to my needs. He worked w More

by Renman464
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan, Leon Yarborough
Oct 29, 2023 -

Jim Ellis Ford Sandy Springs responded

Renman464, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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