Back

Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
757 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
Contact Dealership

7555 Roswell Road

Atlanta, GA

30350

Directions

By Type

Showing 757 reviews

September 20, 2023

He was very helpful. He tried to make offers such that everyone will be happy. He is also knowledgeable. For the new car, The insurance company didn’t finalize my quote, More

by Reza
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Reza! We hope to see you soon!

September 20, 2023

I searched high and low for the perfect car for my 16year old daughter. I told every one I talked to exactly what I wanted. Louis was the only salesman that did not put any pressure on me! He did not try to More

by tashadennis712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Thompson III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Tashadennis712, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out!

September 19, 2023

Thom Hostetter is by far one of the best, most helpful salesmen I have ever had when purchasing a vehicle. He answered all my questions, never wasted any time, and even offered to come to my house for pa More

by MIKE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Mike@wernerlaw.com! If you're ever in need of more help, please let us know!

September 18, 2023

Everyone was very friendly and made me feel at home. Robert is the best! Recommended! More

by MARQUITTA D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Moore, Vachagan Robert Yengibaryan, Chase Lock, Muhammad Tahir
Sep 26, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Marquitta D.! If you're ever in need of more help, please let us know!

September 16, 2023

Staff was amazing friendly, knowledgeable and they knew what they were doing. Especially sales rep Demitrius More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Metcalf
Sep 16, 2023 -

TJ responded

Staff was amazing friendly, knowledgeable and they knew what they were doing. Especially sales rep Demitrius

September 14, 2023

Tommy Wallis was very professional. Tommy was timely. Tommy was able to explain services performed. Tommy was friendly and walked me to my car. Thank you, Tommy and Jim Ellis Ford, More

by emilbrignola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
Sep 17, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Emilbrignola! Thanks again for your business! Take care!

September 14, 2023

Without Robert’s help I would not va able to buy this car. Personal touch is very important. Thank you More

by a.ignatovotp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vachagan Robert Yengibaryan, Kelvin Crawford
Sep 17, 2023 -

Jim Ellis Ford Sandy Springs responded

A.ignatovotp, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

September 13, 2023

Great customer service…went above and beyond to assist me in getting the car I wanted. More

by andy0585
Recommend Dealer
Yes
Employees Worked With
Jeremy Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

That's great to hear, Andy0585! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

September 12, 2023

We waited three years to get our Bronco and it was worth the wait!! We love it and it wasn't Roberts fault at all- he was very patient with our questions and never showed that he was annoyed with all the c More

by ewyatt
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vachagan Robert Yengibaryan
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

Ewyatt, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

September 12, 2023

Financing took too long but it wasn’t the guys fault it was the sales managers who pushed incorrect documents and numbers to the financing guy. More

by Allie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mick Dupuis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Mantro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Lock, Muhammad Tahir, Luis Guardado
Sep 15, 2023 -

Jim Ellis Ford Sandy Springs responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Ford Sandy Springs for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

...
57
...