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Jim Ellis Ford Sandy Springs
Atlanta, GA
753 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 753 reviews
September 07, 2023
Keith greeted me right away when I arrived at the dealership. He was incredibly nice and helpful in explaining the differences between the trim packages on the Mach e vehicles. Even though I had anot dealership. He was incredibly nice and helpful in explaining the differences between the trim packages on the Mach e vehicles. Even though I had another used car with just 5000 miles to go look at, I preferred to do business with Jim Ellis and bought the new car on the first visit. More
by Dennis
September 06, 2023
I could not have gotten this beautiful Mustang without the work and effort these wonderful people putting in such extra effort to get the deal you want. the work and effort these wonderful people putting in such extra effort to get the deal you want. More
by randberr
September 05, 2023
Great experience today with Dennis. I highly recommend Jim Ellis Ford for a no pressure sales environment. I will definitely be back. I highly recommend Jim Ellis Ford for a no pressure sales environment. I will definitely be back. More
by Shirts Atl
September 05, 2023
Very good experience, I would recommend Jim Ellis for sales and service . Thank you very much sales and service . Thank you very much More
by Roger.loucks
September 04, 2023
Everyone has been extremely helpful and friendly. Prompt responses to my questions. Demetrius has been Great to work with. Prompt responses to my questions. Demetrius has been Great to work with. More
by catfan83
September 04, 2023
Kelvin was great. Took his time and explained the various options as if he was talking to us like a friend. He really helped navigate the countless Bronco packages and Took his time and explained the various options as if he was talking to us like a friend. He really helped navigate the countless Bronco packages and steered us to the correct decisions for us. Each decision was informed and his advice was instrumental getting us there. Tks! More
by cvtheriot
Employees Worked With
Kelvin’s sales manager … fantastic! , Kelvin Crawford, Chase Lock
September 02, 2023
One of the most unprofessional organization that I have ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the ever dealt with in my entire life. They wrecked the car twice while it was under their care. Never returned innumerable phone inquiries regarding the car. Only when we went to the dealer did we get any information. Multiple calls were made to service manager, dealer manager, and family office of owner with little concern. Only when legal action was discussed was there any steps made to solve the horrible situation surrounding my car. The family who owns the dealership advertises how they treat all their customers like family. I feel very sorry for their family members because their actions were uncaring to say the least. More
by rntgndr
Employees Worked With
Billy Hembree
August 31, 2023
My first new car. Left my old Ford Taurus and driving this new Ford Explorer, Salesman Robert was cheerful, fast and did everything without any additional. Left my old Ford Taurus and driving this new Ford Explorer, Salesman Robert was cheerful, fast and did everything without any additional. More
by AnsleyBoykin
Employees Worked With
Vachagan Robert Yengibaryan
August 30, 2023
Best price on my valuation by far every other dealership offered half of the actual value!!!! Will definitely go back if I ever need to buy or sell another car and recommend to all my friends offered half of the actual value!!!! Will definitely go back if I ever need to buy or sell another car and recommend to all my friends More
by mdnnowak
Employees Worked With
Vachagan Robert Yengibaryan, Kelvin Crawford, Demetrius Metcalf
