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Jim Ellis Ford Sandy Springs

Atlanta, GA

4.8
748 Reviews
Jim Ellis Ford Sandy Springs, acquired in 2021 by the Jim Ellis Automotive Group – an automotive group consisting of 21 dealerships, 17 brands a collision center and a stand-alone service center. offers new and pre-owned Ford vehicles, along with maintenance services and genuine Ford parts. As the group's inaugural dealership in Sandy Springs, the dealership has quickly acquired accolades with the 2025 Reputation.com 800 Club Award, and the 2025 Cars.com Consumer Satisfaction Award. Visit Jim Ellis Ford Sandy Springs at 7555 Roswell Road, Atlanta, GA 30350, or online at JimEllisFordSandySprings.com.
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7555 Roswell Road

Atlanta, GA

30350

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Showing 748 reviews

August 02, 2023

I always have a great experience with Jim Ellis Ford Sandy Springs. Yesterday was no different as Kim and KiKi both provided excellent service. Which is why I will drive out of my way to service my vehi More

by Curry Reach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiki Allison, Kim Riley
Aug 09, 2023 -

Jim Ellis Ford Sandy Springs responded

Your comments keep us motivated and working hard for all our guests, Curry Reach! Thank you so much for choosing Jim Ellis Ford Sandy Springs as your first choice for service!

August 01, 2023

Excellent service every step of the way. I placed my order for my Bronco in January 2022 and received it in July 2023 - Thom Hostetter was always available to answer my questions and guide m More

by parsagarrett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ross Hammer, John Aguirre
Aug 03, 2023 -

Jim Ellis Ford Sandy Springs responded

Parsagarrett, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 31, 2023

Quick service. Good followup but not to the point of bugging the buyer. Key was easy to work with and worked with me to finalize the deal. Highly recommended. More

by auce9798
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Jim Ellis Ford Sandy Springs responded

Auce9798, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2023

I went to look at one car and walked away with another one. The second car was on the lot but the salesperson had some difficulty finding it, but he was willing to go the extra mile and literally drive us More

by mjmjr387
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Jim Ellis Ford Sandy Springs responded

Mjmjr387, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 28, 2023

Thom is the real deal. He is no pressure, honest, funny, and just awesome to work with. He made the buying experience of my 2023 F-150 Raptor so smooth and easy. The Sales More

by wesw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jeffries
Aug 02, 2023 -

Jim Ellis Ford Sandy Springs responded

Wesw, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 28, 2023

Thank you Thom for providing an excellent service. After few months of waiting, I finally got my Transit Connect 2023. Highly recommended this dealer. More

by Tan La
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thom Hostetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Jim Ellis Ford Sandy Springs responded

Tan La, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 27, 2023

Alex was the absolute best. So glad I was able to meet him and he got me in a really nice car. Everyone at the dealership was great and patient with us. My mom and I greatly app More

by Jhaylonchilds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Lewis
Jul 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Jhaylonchilds, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

July 26, 2023

My experience could not have been better. The transaction was all structured on the internet, no haggling, great price for the F150 and my trade in. Giovanni was very attentive all done via t More

by GSPHELPS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Montes, John Aguirre
Jul 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Gsphelps, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2023

Inquired about a car that had an accident on the car fax . I specifically asked about the damage and the repairs. Was told it was completely fixed and in good shape. Inquired again (as I live 40 min away More

by villhome
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Don’t care to
Jul 30, 2023 -

Jim Ellis Ford Sandy Springs responded

Villhome, we are so disappointed to learn of this situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

July 23, 2023

Really good service and car in a super good condition. I would definitely recommend someone there More

by victorfsilvaaz
Recommend Dealer
Yes
Employees Worked With
Key Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel DeMoraes, Jose Morazan
Jul 27, 2023 -

Jim Ellis Ford Sandy Springs responded

Victorfsilvaaz, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

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