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Jim Ellis Ford Sandy Springs - Service Center
Atlanta, GA
58 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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58 Reviews of Jim Ellis Ford Sandy Springs - Service Center
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August 18, 2023
I will never use this Dealership again! A $325 tire at a number of other places cost me $550 at Jim Ellis. I was astounded at bill and the service rep was unable to explain why such a high A $325 tire at a number of other places cost me $550 at Jim Ellis. I was astounded at bill and the service rep was unable to explain why such a high charge. Costco would have done the work for approx $350. I was fooled once, but not twice. More
by calebclarke
Employees Worked With
Kim Riley
Helpful August 09, 2023
Another reason to be happy with Jim Ellis Ford. Adrian and Jay are extremely professional, competent, and friendly. They performed the necessary work very expeditiously and had me on my way soone Adrian and Jay are extremely professional, competent, and friendly. They performed the necessary work very expeditiously and had me on my way sooner than I had anticipated. More
by jsperussejr
Employees Worked With
Jay, Adrian
August 04, 2023
Always do a great job, easy to make an appointment, keep me informed of the work. me informed of the work. More
by wsaunders
August 02, 2023
I always have a great experience with Jim Ellis Ford Sandy Springs. Yesterday was no different as Kim and KiKi both provided excellent service. Which is why I will drive out of my way to service my vehi Sandy Springs. Yesterday was no different as Kim and KiKi both provided excellent service. Which is why I will drive out of my way to service my vehicle here. More
by Curry Reach
Employees Worked With
Kiki Allison, Kim Riley
July 11, 2023
Disappointed air wasn't put in tires and hubcap what's put on wrong smashing the air nossle. I will have to take it somewhere to get it fixed now. I won't be back. put on wrong smashing the air nossle. I will have to take it somewhere to get it fixed now. I won't be back. More
by lgalasso101
Employees Worked With
Don't know.
July 10, 2023
David Attal took my '99 Mercury under his wing and handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to handled the necessary repairs with professionalism and in a timely manner. I had never used Jim Ellis for repairs before, but I will be going back to the Trowbridge/Roswell facility in the future when in need. I have a long history of relationship with this facility through having bought a few Lincolns from the Frank Jackson dealership here. In fact, a service manager from those days, Ralph Tucci, recommended I go there. I came to Jim Ellis last week after his recommendation!! More
by patriciamcmorrow
June 07, 2023
I have gone to Jim Ellis Ford for years and they take care of me and my SUV. Now I have a new bronco sport and they go above and beyond to make sure I am happy. care of me and my SUV. Now I have a new bronco sport and they go above and beyond to make sure I am happy. More
by lorie.a.richardson
March 30, 2023
Friendly professional service. Salesman was low pressure an knowledgeable. Service department very thorough. Everyone did what they were supposed to do. Salesman was low pressure an knowledgeable. Service department very thorough. Everyone did what they were supposed to do. More
by rfsatl
Employees Worked With
March 29, 2023
David Attall is an amazing service provider. He is always so calm and considerate and makes the clients feel confident in your service. He is such a great asset to your company. He is always so calm and considerate and makes the clients feel confident in your service. He is such a great asset to your company. More
by Polly
Employees Worked With
March 21, 2023
I brought my Ford Expedition in for 45k mile service. Brad Carter was my Service advisor and he was professional. He was very patient and not pushy. He clearly explained everything. He did offer other se Brad Carter was my Service advisor and he was professional. He was very patient and not pushy. He clearly explained everything. He did offer other services but when I declined, he respected my wishes and move right along. I like that! The courtesy driver was amazing as always. He is very friendly. I’ve been coming to this location for over a year and he is always the same! Both of these guys are true assets to your company. The mechanics always donut right the first time, Thanks to them too! Lastly, I love how my car is always returned to me CLEAN!! They wash the outside and vacuum the inside and even put some air freshener. This dealership gives that old school touch that I grew up with. I drive 38 miles and skip 3 Ford Dealers just to come here. I highly recommend! More
by Lisa M.
Employees Worked With
Brad Carter and the Courtesy Driver - Both 5 star!
