Jim Ellis Hyundai

AWESOME EXPERIENCE! Because of my hectic schedule, spending time in a dealership was not possible. To be honest, I was not looking forward to the process. However, nothin Because of my hectic schedule, spending time in a dealership was not possible. To be honest, I was not looking forward to the process. However, nothing prepared me for my experience with Jim Ellis Hyundai. Here is why I would HIGHLY recommend this dealership: 1.) ALWAYS OPEN- I contacted Jim Ellis Hyundai via the internet (after 11:00 p.m.) and was impressed with the representative answering my questions so late in the evening. 2.) RESPECTFUL- After explaining my time crunch to Adin Junuzovic (Client Representative), he assisted with the current dealer inventory and the necessary paperwork to begin the process. 3.) PATIENCE- Darrow Moore (Sales Consultant)- He understood my hectic schedule and accommodated all of my reschedules to test drive, sign paperwork and pick up my new vehicle. He never once made feel I was an inconvenience or just another customer. He did all of this with a smile. 4.) DETAIL- ORIENTED- Sam Patel was great! He took the time to explain every document in a manner I could understand. 5.) PHENOMENAL CUSTOMER SERVICE-I know my experience was not a "fluke", the customer appreciation I received at Jim Ellis Hyundai was genuine. I know I have found a dealership for life. More

Love it more. This is the 4th car we have leased from Jim Ellis Hyundai and previously purchased 2 cars from Jim Ellis Mazda. Every time it gets better and this was This is the 4th car we have leased from Jim Ellis Hyundai and previously purchased 2 cars from Jim Ellis Mazda. Every time it gets better and this was no exception. Marty was wonderful and attentive. Sam made sure the paperwork was done right even though it was complicated. Perfect!! More

Best Dealership experience I've had This is the second time I have purchased from this dealership and it won't be the last. I visited several other lots closer to home but it was worth t This is the second time I have purchased from this dealership and it won't be the last. I visited several other lots closer to home but it was worth the drive to return to Jim Ellis. Very professional, friendly and caring. Listened to what I wanted and didn't try to push me into something else for their benefit. More

Best experience with a dealership ever. Courteous. Calm. Took extra steps. Patient negotiations. Negotiations remained positive never felt pushed. Great team. We met one sales person. H Courteous. Calm. Took extra steps. Patient negotiations. Negotiations remained positive never felt pushed. Great team. We met one sales person. Had to leave. On return, he was with another custommer, but took the time to introduce us to his sales mate. Sales management was the most professional ever met. Finance management very relaxed and positive. I have purchased several cars (67 years of age). Hands down, the best experience ever. On top of this, I believe I got a great deal. More

Awesome Experience So I walked into the Hyundai Dealership with honestly little hope (credit score worries). However I sat with Lori Ball, and she was so patient with me So I walked into the Hyundai Dealership with honestly little hope (credit score worries). However I sat with Lori Ball, and she was so patient with me and all of my worries, concerns and questions. She knew what my concerns were and helped me 100% through the application process and was very encouraging which made me very comfortable working with her (she was not pushy or a "fast talker") she was very warm, friendly & welcoming. She showed me several vehicles and we also test drove as well. Lori kept me company with good conversation as I sat at her desk & waited for an answer, She then handed me over to Haub who is in the finance department and the deal was sealed. Haub was great as well even giving me pointers on how to keep up with payments and improving my credit, he went over each document that needed my signature while answering any questions that I had. I was able to walk out in under 2 hrs with a brand new 2017 Elantra. My first BRAND NEW vehicle ever in life! I would recommend this specific dealership to anyone who is looking to purchase with a patient, knowledgeable sales team.. make sure to look for Lori Ball! Thanks Again -Jamisa More

Very good experience. Marty was very helpful, kind, and considerate. We had a great experience buying our new car at Jim Ellis Hyundai, and would recommend your dealership Marty was very helpful, kind, and considerate. We had a great experience buying our new car at Jim Ellis Hyundai, and would recommend your dealership to friends and family. More

Satisfied. Julio Cruz did great. Sam Patel was very nice and straightforward. Sales manager whose name I can't remember was not helpful and handled a situation p Julio Cruz did great. Sam Patel was very nice and straightforward. Sales manager whose name I can't remember was not helpful and handled a situation poorly. More

Great Buying Experience The team was extremely friendly and accommodating to all of my needs. Great communication and product knowledge. I would definitely recommend this de The team was extremely friendly and accommodating to all of my needs. Great communication and product knowledge. I would definitely recommend this dealership to anyone looking to purchase a Hyundai. More

Great, low pressure experience I liked this dealership because they were very helpful without being pushy, cheesy, or aggressive to sell their cars. We walked around looking at inve I liked this dealership because they were very helpful without being pushy, cheesy, or aggressive to sell their cars. We walked around looking at inventory for a long time till I found the perfect car. The process was fairly quick and they worked with me to bring the price of the car down to an amount I would agree upon. Great buying experience overall! More