Jim Ellis Hyundai

Hasle-free buying experience Tylor was great to work with. He really wanted to make my car-buying experience easy. He followed up after the purchase and offered to help on any iss Tylor was great to work with. He really wanted to make my car-buying experience easy. He followed up after the purchase and offered to help on any issues I had since purchasing the car. More

Good experience purchasing our Hyundai Sonata Darrow was very on top of this purchase and had a very good feel for what we were looking for. Very personable and maintained good communication with Darrow was very on top of this purchase and had a very good feel for what we were looking for. Very personable and maintained good communication with us throughout the process.. Good job! Thanks Darrow! More

Practically painless car buying experience!! So it has always felt to me that purchasing a car was a harrowing experience and one that left me feeling beaten up at the end of it. I will say for So it has always felt to me that purchasing a car was a harrowing experience and one that left me feeling beaten up at the end of it. I will say for the first time, buying a car left me feeling good! I never felt rushed and my salesperson (Marty Adelman) had even picked out a few cars for me to review when I arrived for my appointment with him. He allowed me ample time to look at any car I was interested in and I test drove several cars over the course of my time there. He made it clear that me finding a car that suited my needs and finances was the ultimate goal. I never felt pressured to buy or like I was taken advantage of in any way. I believe I got an excellent deal on a good car and have been recommending Jim Ellis Hyundai and specifically Marty Adelman to everyone I know who is looking at buying a car. I would definitely return there if I need to purchase another vehicle. More

Great Dealer, Great Salesperson I had a nice buying experience at another Dealer 5 weeks ago; I had a new Elantra; then I learned that only models made after March of 2017 had done I had a nice buying experience at another Dealer 5 weeks ago; I had a new Elantra; then I learned that only models made after March of 2017 had done outstanding on the IIHS crash tests. My Elantra was made in Jan. 2016. With only 2500 miles on it, I knew I would loose a lot of money, but I COULD not allow my daughter or myself to drive a car without the highest safety rating. Salesperson was nice at other Dealer; I had been happy till I learned the news. I went to Jim Ellis: They spent hours with me researching the crash history of Elantra; they researched the Recall History; they had not known about this problem with date o f manufacture and Crash results. They showed me there was no safety rercalls on the car. Then we spent another hour finding me an Elantra built afterMarch, 2017. Mr. Adelman went through each model in his lot until we found one. He was patient, kind, and very understanding of the unfortunate problem I had with my Elantra. I took a significant financial "hit" on the trade, but I had to inorder to get the model with the highest safety rating. Mr. Adelman was the finest salesperson I had ever dealt with in 61 years of life. No pressure; only help. He made the difficult process tolerable. The other dealer who had been nice and kind to me; they made no effort to help me with this problem; made to effort to look into the problem or find me another car to buy. Mr. Adelman and Jim Ellis were the best. More

2nd time the charm This was the 2nd vehicle we looked at at JEH. We honestly came on a whim to see a car to knock it off the possible list. It was great and Darrow was This was the 2nd vehicle we looked at at JEH. We honestly came on a whim to see a car to knock it off the possible list. It was great and Darrow was super accommodating. Some other employees kept us company while we were waiting and that was nice. Darrow was great and was no-nonsense. The team was quick to negotiate a win win situation (we ended up trading in our old car). We're super excited about our Santa Fe. Didn't love the some of the warranty loopholes where are car wasn't as covered as we thought (perhaps this could be more up front). We'll take responsibility for some of that. More

2016 Hyundai Tucson I had a good experience at Jim Ellis Hyundai. The only problem was that the car did not come with the Apple CarPlay that was advertised. When I talked I had a good experience at Jim Ellis Hyundai. The only problem was that the car did not come with the Apple CarPlay that was advertised. When I talked to several different people about installing the software, I got different answers, with one being that I would get charged for having the dealership install the software on the car. I finally spoke with someone who told me how to install the Apple CarPlay software onto the car and I did it myself. Otherwise my experience was great! Joseph Harmer was the best salesperson that I dealt with in my entire car buying experience including at other dealerships. More

Pleasant and Professional After calling for an appointment I was fortunate to be assigned to Darrow Moore. Darrow was very professional and was able to meet my vehicle preferen After calling for an appointment I was fortunate to be assigned to Darrow Moore. Darrow was very professional and was able to meet my vehicle preferences, and in the end, I was pleased with the finance department. Love my 2nd Tucson! More

Sonata Sport Our initial car search was online. A call was received from Brittany who met us and connected us with Tyler. The car we had looked at online was washe Our initial car search was online. A call was received from Brittany who met us and connected us with Tyler. The car we had looked at online was washed and ready for us to test drive. We decided to check out one other car which Tyler made available for us. We made our decision and completed the paperwork. Tyler was very personable and had a sense of humor that made the time needed pass more quickly. Over all a very good experience. More

Superior Customer Service Gee Techilo was great. I learned he transferred from the Audi location. Gee was very personable and did a great job going the extra mile to make con Gee Techilo was great. I learned he transferred from the Audi location. Gee was very personable and did a great job going the extra mile to make conversation, engage, provide knowledgeable information about the product and ensure that we truly had what we needed. If you need a vehicle or help at Jim Ellis...definitely go see Gee, you won't be disappointed. More

Easy buying experience Researched car on internet and negotiated deal over the phone. Tylor did a great job delivering the car and going over all the features. Great people Researched car on internet and negotiated deal over the phone. Tylor did a great job delivering the car and going over all the features. Great people to do business with. More