Jim Ellis Hyundai

Merry Christmas Lucian Brener car salesman of the year! He made my daughter's first car buying experience/ Christmas unforgettable! Not only was the automobile delive Lucian Brener car salesman of the year! He made my daughter's first car buying experience/ Christmas unforgettable! Not only was the automobile delivered as promised, the personal attention through art work and dealership involvement was "above and beyond " they also made the paperwork painless. Thank you Lucian and Jim Ellis Hyundai More

Lucian Brener is the best !!! I just wanted to say that Lucian Brener made my purchase of a 2012 Hyundai Genesis at Jim Ellis Hyundai an enjoyable and smooth experience. From stayi I just wanted to say that Lucian Brener made my purchase of a 2012 Hyundai Genesis at Jim Ellis Hyundai an enjoyable and smooth experience. From staying late on a Saturday night (after the dealership had officially closed) to work on an agreeable final sales price to keeping me updated on last minute details to finalize the purchase, Lucian was and is the consumate professional. In comparison to other sales persons I have dealt with during my search for a Hyundai Genesis this year, I just wished I had come to Jim Ellis from the very beginning. I will highly recommend Lucian Brener and the Jim Ellis Hyundai dealership to my family, friends and colleagues. More

Hyundai Accent Purchase We bought our daughter an Accent - from Lucian, who was so helpful! Great purchase, and great salesman! Thank you Lucian for a great experience, our d We bought our daughter an Accent - from Lucian, who was so helpful! Great purchase, and great salesman! Thank you Lucian for a great experience, our daughter is delighted! More

Above and beyond I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure. I have been to many dealerships but Jim Ellis Hyundai sets the standard. I recommend them for service and sales. They are patient with no pressure. More

Wow Karl is the man!!! I just wanted to take a moment and thank Karl Jiram of Jim Ellis Hyundai. He handled my internet purchase textbook like. I contacted 5 other dealers a I just wanted to take a moment and thank Karl Jiram of Jim Ellis Hyundai. He handled my internet purchase textbook like. I contacted 5 other dealers and Karl went above and beyond my expectations of a used car purchase. After answering all my questions in a timely manner the delivery went faster than I could have imagined. I had my financing all worked out before I got there and they got me a better interest rate by .75% and had me in and out in less than an hour. After taking delivery I had an issue with a tire pressure sensor the next day. I was upset at first but Karl took care of everything and had me out of service in about 45 min. I have never been as impressed with a individual salesperson or dealership as I have with Karl and Jim Ellis Hyundai. I highly recommend them to anyone looking for a used car!!! Thank you Karl you made the difference in my buying experience. Jim Long More

A total sham of a new car buying experience! After a fairly pleasant experience a month ago assisting a lady friend pick out a new Hyundai using the Costco Car Buying discount program, I research After a fairly pleasant experience a month ago assisting a lady friend pick out a new Hyundai using the Costco Car Buying discount program, I researched several Atlanta area Hyundai dealerships and came back to Kevin Frye to consider purchase of a 2015 Genesis. What a dismal shock to experience a completely different atmosphere and personality. There was a lot of the typical salesman b s talk. Then when we finally got to specifics with the purchase, he and management were not flexible at all with pricing and the offer they made on my trade was $4000 less than Kelly or Carmax. There was the typical back and forth walk between salesman and mysterious approvals person behind closed doors. That is ludicrous. I never met any other staff and no from mgmt ever came out to work a better deal or to do a follow up call after i left so disappointed! Bottom line. I went to Rick Case and experienced the total opposite approach! Hands down the best deal on a new 2015 Genesis! Friendly,down to earth staff who are up front with best deal options. No haggling or deceitful tactics such as was case with Jim Ellis. Mark Thompson and Matt Rowan went above and beyond to insure my happiness with a new Genesis in color and style I desired (transporting from Savannah!) So personable for management team to be sitting right in middle of showroom--in touch with the customers; not hidden behind some mysterious wall or other room making their back and forth offers as you typically exoerience in other dealerships. Mark even offered to personally wash my car next time I came by! I definitely will be referring friends and family to Rick Case from now on! More

The absolute best experience I ever had! From the start to the finish of our car buying experience was by far the absolute best! These guy's have made me a loyal lifetime buyer. They go the From the start to the finish of our car buying experience was by far the absolute best! These guy's have made me a loyal lifetime buyer. They go the extra mile in making sure you're satisfied. They promise the moon but deliver the sun. Outstanding customer service. More

Tried to Screw Us at the End For my wife and me, Jim Ellis completely wasted our time and gave us an absolutely terrible experience. We spent several days discussing multiple For my wife and me, Jim Ellis completely wasted our time and gave us an absolutely terrible experience. We spent several days discussing multiple vehicles and negotiating price. We want to know exactly what the transaction will costs us, therefore, we were negotiating the "final price," i.e., the total consideration after taxes and dealer fees. After a few days and multiple discussions, it seemed like we were in agreement on the final price and we were excited about purchasing the vehicle (even after they made us wait almost three hours before finally getting to us). When they presented us with the transaction summary, we saw where Jim Ellis was trying to screw us. Instead of the "final price," Jim Ellis presented us with a summary that assumed our $3,000 down payment was already in their hands! They tired to put the $3,000 on top of the final price which we had negotiated, as if a down payment is extra income to them rather than part of how we would finance the vehicle. WE WERE LIVID! We let them have it and walked out of Jim Ellis Hyandai. We will not be dealing with these cheats again. More

Awesome Car Buying Experience The preowned department did a great job of getting my new car ready to go. It was a smooth purchase, and I know I got a great deal. They helped me set The preowned department did a great job of getting my new car ready to go. It was a smooth purchase, and I know I got a great deal. They helped me set up my Bluelink and XM Satellite radio as well. More

I love this dealership My car buying experience was the fantastic. The salesman and the manager were very knowledgable and friendly. I came away with just what I wanted. My car buying experience was the fantastic. The salesman and the manager were very knowledgable and friendly. I came away with just what I wanted. More