
Jim Ellis Hyundai
Atlanta, GA
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Service advisors are the JIM Ellis Dealership in the eyes of your customers when they arrive at the service desk. I have been favorably impressed with their technical knowledge and their customer service att of your customers when they arrive at the service desk. I have been favorably impressed with their technical knowledge and their customer service attitude each time I visit. Pretty soon the customer gravitates to the advisor that stands out, much as selecting a doctor. My selection has been Ms Mueller. She seems very knowledgeable about the vehicles and I have observed her demeanor with other customers in addressing their concerns. She represents you well, and seems to handle each customer's concerns with the care that you advertise. I also appreciate the ability to converse with the service technician that will be performing the repairs to my vehicle if I desire. I truly appreciate their ability and training ---much as a surgeon. I hope you are recognizing these folks as your "front line" and treating them accordingly! Ken Gillespie" More
I am they type of person who does not like to go into dealerships but, I had a great experience at this dealer. I got a good deal, the sales people were great to deal with (not high pressure at all) and dealerships but, I had a great experience at this dealer. I got a good deal, the sales people were great to deal with (not high pressure at all) and when they did not have the car I was looking for in the color I wanted they went out of their way to get one for me. I would recomend this dealership to anyone who asks. More