
Jim Ellis Hyundai
Atlanta, GA
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Great experience. We were greeted almost immediately and assigned two agents. One for Genesis and one for Hyundia. Both agents were very personable and professional. They were interested in our needs and assigned two agents. One for Genesis and one for Hyundia. Both agents were very personable and professional. They were interested in our needs and had great customer service. They were not aggressive at all. Everyone there were exceptional. Our salesperson was Zachary Norris was outstanding. Mark Smolyar, Business Manager was also great with wonderful customer relationship skills. Frank Dickenson, Sales Manager, was so accommodating andn made our experience even more successful and enjoyable. One thing we appreciated was their hospitality and not being aggressive in their approach. Character, honesty and Integrity go along way and they all exhibited these qualities as seemed to be the overall impression of the entire staff. Joyce & Alan Andrzejewski More
Hamilton helped me purchase my 2022 Hyundai Santa Cruz over the internet and phone. He was efficient in all aspects of the purchase. From the allotment given for my trade to suggesting a place to stay w over the internet and phone. He was efficient in all aspects of the purchase. From the allotment given for my trade to suggesting a place to stay while I was in Atlanta. I highly recommend Hamilton Dueberry when you considering your next vehicle purchase. More
INTEGRITY, CHARACTER, HONESTY. That's what I experienced at Jim Ellis Hyundai. I highly recommend this dealership. They could have been like the other dealerships that charged the insane "market adjustmen at Jim Ellis Hyundai. I highly recommend this dealership. They could have been like the other dealerships that charged the insane "market adjustment" to their new vehicles, but they DID NOT ! I drove over 2 hours to buy from this dealership so that I didn't have to pay that unfair mark up. Buying a car can be a complete beat down and an all day experience, but the folks at Jim Ellis were so kind and helpful and made the experience so great. My husband and I started out with an online experience with Jim Ellis Hyundai and it exceeded our expectations. Eleanor Aguilar was fantastic. She was a hoot over the phone and she made us feel comfortable dealing with the dealership through non-traditional means. We then dealt with Jaldrin Rodriguez. He was very kind, helpful, knowledgeable and efficient. He had everything ready for us when we arrived. He was so good at pointing out all of the features of the vehicle. I felt like Jaldrin really had our best interest at heart and he wanted to help us. We ended our Jim Ellis experience with Sam Patel. Wow. He was awesome too. So knowledgeable and informed about how to do the best financing for us. He treated us so well and was very efficient in his job. Usually the time with the "finance guy" is torture.....not with Sam ! He was great ! I highly recommend this dealership. Their people are so great and have their customer's experience front of mind. The honesty and integrity they showed during this strange time we're all living in goes to show that there are still good people in this world. Check out Jim Ellis Hyundai. You won't be disappointed ! More
This is a great dealership. Very clean, very professional, very calm and very knowledgeable. My salesman Chuck was great to work with. He listened to what I wanted and didn’t want. We discussed professional, very calm and very knowledgeable. My salesman Chuck was great to work with. He listened to what I wanted and didn’t want. We discussed what the dealership could find in their inventory to match that and also some options that I might like. While inventory is limited at this time I was able to find a great little car, the Kona, and did purchase one. I wasn’t pushed into a test drive before we even talked. By the time we did a test drive I felt like I understood the car a little bit and what I could be looking at while I drove. He was very knowledgeable about the new technology and the different features of the car. The finance department also was extremely professional and very very pleasant to work with. Sam went over all the details to be sure I understood them and offered me all of the extra packages. I wasn’t pushed into them and my opinion was excepted. While I was waiting I could see that other staff operated the same way. I would definitely recommend and expect the dealership and Chuck to offer everyone the same great and pleasant service. More
Thank you Erick Noj for making my experience an enjoyable one. When I brought my car in for service, you always handle my questions with care and with honesty. You ensure I've received all the necessary in one. When I brought my car in for service, you always handle my questions with care and with honesty. You ensure I've received all the necessary information about my engine repairs, the time that it would take and you took all necessary steps to make sure my problem was resolve to my satisfaction. Hearing that you have an engine failure is never a good news but Erick your caring approach and your professionalism made me feel at ease. I've had my car a few weeks now and is running nice and smooth. Please accept my gratitude and kudos to Jim Ellis for having you on their team. Thank you!!! Happy Customer, Dalia Bido More
Feroze was EXCELLENT! Went above and beyond my expectations. Highly Recommend!! He’s a very nice person as well! Thank you so much Feroze and Jim Ellis!!!! 100 stars! expectations. Highly Recommend!! He’s a very nice person as well! Thank you so much Feroze and Jim Ellis!!!! 100 stars! More
Bruce is extremely personable and always goes the extra mile for me and my wife! He’s aleays been honest, practical and has our best interests at heart. mile for me and my wife! He’s aleays been honest, practical and has our best interests at heart. More
This was a great experience for my family working with Dwayne Palmer. Sam Patel was great as well with financing options. I didn’t feel stressed to make a quick decision at all. Dwayne is very knowledg Dwayne Palmer. Sam Patel was great as well with financing options. I didn’t feel stressed to make a quick decision at all. Dwayne is very knowledgeable about the GV80 and took his time to show us features as well as how to operate the infotainment. Please know they do not accept bank drafts from banks/credit unions other than Navy Federal, USAA or local bank. However, the financing from in house was actually better than my credit union. I am appreciative for the service I received and walked away happy. More
Saban is the most helpful person we have ever encountered when purchasing a automobile! Spent a lot of time explaining the technology which was appreciated. The entire experience was great. We would recom when purchasing a automobile! Spent a lot of time explaining the technology which was appreciated. The entire experience was great. We would recommend the dealership and Saban to anyone looking for a new automobile. More