Jim Ellis Hyundai

I went in to this dealership " EXPECTING THE BEST" as your slogan says only to " RECEIVE THE WORST!! The receptionist called Hamilton to the front desk meet me and he is by far the most unprofessional your slogan says only to " RECEIVE THE WORST!! The receptionist called Hamilton to the front desk meet me and he is by far the most unprofessional and least impressive of all the sales people I have encountered thus far. First of all even though he had a name tag he never properly introduced himself let alone asked how I was doing or what my name is. I told him what I was looking for so he asked for my driver's license and upon returning it couldn't even have the common courtesy to say " Thank You". To add insult to injury the car I wanted to test drive had just been sold so I saw a pre-owned White Honda Accord that looked really nice and appealing. The one thing he did RIGHT was to show me the CarFax and right before I was going to take a test drive I look at the Car Fax only to find out that the car HAD BEEN WRECKED IN 3 MAJOR AREAS AND THE DAMAGE WAS MODERATE ( YELLOW)!! I was SHOCKED AND APPALLED THAT YOU SELL A VEHICLE WITH NOT MINOR BUT MODERATE DAMAGE TO THE FRONT, SIDE AND ROOF OF ALL THINGS!! THANK GOD FOR CARFAX BECAUSE LOOKING AT IT YOU WOULD NEVER KNOW IT HAD BEEN WRECKED!! Hamilton did promise to call me as soon as the next batch of my desired vehicle come in but IM NOT HOLDING MY BREATH!! If and that's a BIG IF AT THIS POINT he does in fact contact me I would prefer to work with someone who has MANNERS, COURTESY, RESPECT AND PROFESSIONALISM!!! More

This buying experience was great. The sales people go out of their way to please you. They are knowledgeable of the cars and don’t pressure you at all. Recently bought our 2nd and 3rd Genesis. Highly recomme of their way to please you. They are knowledgeable of the cars and don’t pressure you at all. Recently bought our 2nd and 3rd Genesis. Highly recommend them. More

Feroze Iqbal assisted me with several test drives and finance options for various new models. He was patient, friendly, and extremely helpful. Feroze made several helpful suggestions including how to ge finance options for various new models. He was patient, friendly, and extremely helpful. Feroze made several helpful suggestions including how to get the max on my trade-in. Overall I loved this dealership and thoroughly enjoyed working with Feroze. I plan to recommend him to friends and family. More

Saban was super helpful and patient with us as we are trying to navigate financing a vehicle for the first time. He was happy to appraise our trade in and give us the best price possible. Thank you so mu trying to navigate financing a vehicle for the first time. He was happy to appraise our trade in and give us the best price possible. Thank you so much for your time Saban! We will be back :) More

I got into a car wreck that totaled my car and I needed a new one...during a car shortage... Thank goodness for Séad!! He went above and beyond in helping me find the exact car I was looking for and trust me new one...during a car shortage... Thank goodness for Séad!! He went above and beyond in helping me find the exact car I was looking for and trust me I was picky about what I wanted but he didn’t miss a beat and I’m beyond happy with my new car! I can’t recommend him or Jim Ellis enough!! More

Amazing and Best Experience, Great Job By Feroze and Sam Patel . Appreciate their transparency and customer service, Easy and friendly financial process , Great Job by team Patel . Appreciate their transparency and customer service, Easy and friendly financial process , Great Job by team More

Tim was extremely helpful during this process. We got the car we were looking for in a timely manner and without a crazy price markup. Tim was professional, knowledgeable, and patient. car we were looking for in a timely manner and without a crazy price markup. Tim was professional, knowledgeable, and patient. More