
Jim Ellis Hyundai
Atlanta, GA
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This dealership is the BEST! We traded in our Sante Fe Sport and an Infiniti for a Palisade. But then in the middle of the process, we decided upon a Genesis V80 3.5 fully loaded. Since it took us awhi Sport and an Infiniti for a Palisade. But then in the middle of the process, we decided upon a Genesis V80 3.5 fully loaded. Since it took us awhile to make up our minds, I'm sure we tried their patience. But you would never have known it because everyone was just kind, considerate and professional. We dealt with the service tech, the sales manager and the general manager, all of whom just wanted us to get the 'right car' for us. What a great attitude they displayed. If I ever buy another car, it would be critical that we go back to this dealership -- that is how great they are! More
We worked with Hamilton Dueberry at Jim Ellis Hyundai. He and the dealership provided excellent service. I was very pleased with the value-focused deal that I received and felt he was the most pleasant and p and the dealership provided excellent service. I was very pleased with the value-focused deal that I received and felt he was the most pleasant and professional sales rep of the various dealerships we dealt with throughout this process. Great attention to detail and patience! More
We found the car we wanted online, and we contacted the dealership via online form. We were then contacted by a salesperson, and we were told to apply for credit to go forward. The car we chose was a BMW dealership via online form. We were then contacted by a salesperson, and we were told to apply for credit to go forward. The car we chose was a BMW Z4, 2007. We ONLY wanted that specific car. The finance person started running my credit multiple times, called a ‘shotgun’ method, and since I monitor my credit, I got alerts as to what was going on. I should mention here that I had stated to the dealership NOT TO DO THAT, but the finance guy did it anyway. I then called and told them to stop doing that, because it would run my credit down. This, BTW, had taken 7 hours for him to do this. Once I stopped the stupidity, I was then told that banks would not finance the car because it was more than 10 years old. Really? Didn’t they know that BEFORE running my credit? So, all day wasted on the fiasco, and no car. I now realize that they were getting me prequalified in order to upsale me to a different car. Don’t get trapped by their process! More
Shawn was great to work with. He was kind and handled the purchase of a new 2020 Sonata very well. It was obvious that Shawn was a very experienced salesperson. the purchase of a new 2020 Sonata very well. It was obvious that Shawn was a very experienced salesperson. More
best car buying experience I have ever received. Purchased over the phone with out any problems and all promises were kept Better than I had expected Purchased over the phone with out any problems and all promises were kept Better than I had expected More
I own a Hyundai Santa Fe and recently bought a Genesis GV80 from Genesis of Atlanta. I directly worked with Mr. Dwayne Palmer. He is a real gentleman; he is not pushy at all, unlike most car salesman. He GV80 from Genesis of Atlanta. I directly worked with Mr. Dwayne Palmer. He is a real gentleman; he is not pushy at all, unlike most car salesman. He knows what to do and how to take care of you. My experience with their team was terrific. They are so friendly, professional, honest, and caring. I enjoyed my time with them, and I am glad to do my business with Jim Elis Genesis. There are two other dealerships nearby my home, and I used to be their customer, but now, I am a loyal customer of Genesis of Atlanta. As you know, Genesis GV80 is just coming to market, and it's hard to find what you are looking for. Jim Elis Genesis is a dealership with one of the country's highest sales; they have a large inventory. They could give the exact color combination I was looking for; they were so patient with me. They delivered the vehicle earlier than promised, took good care of me, and sold me the GV80 on MSRP (right now, everybody sells it for at least $2500 markup). I am so happy with my experience with them, and 100% recommend this dealership. Jim Elis Genesis is such an excellent dealership, not like anything else. They serve you the best you deserve. More
Great experience. Tremendous customer service. I knew exactly what I wanted and they made the transaction as smooth as possible with a great deal. Would recommend. exactly what I wanted and they made the transaction as smooth as possible with a great deal. Would recommend. More
It was everything that I expected! Recommended! They have a huge amount of options what make our choice really easy. We were able to make a confident choice! a huge amount of options what make our choice really easy. We were able to make a confident choice! More
I contacted Jim Ellis Hyundai last week to ask for an at-home test drive. They contacted me first thing the next morning and brought the car to me within hours. My salesperson, Shawn Huger, was amazing! at-home test drive. They contacted me first thing the next morning and brought the car to me within hours. My salesperson, Shawn Huger, was amazing! He educated me about all the features of the car, a 2021 Kona, and let me see if it fit inside my garage comfortably. He followed all Covid-19 precautions which made me feel safe. Later that day, he shared the financial details I'd requested. I was really impressed with Hyundai's and Jim Ellis' rebates and specials this month! Shawn followed up with me the following day, and I was able to have my husband test drive w/me. We agreed we love the car, and Shawn made it happen! I went back Monday morning, met w/the Finance Mgr, Mark Smolyar, and everything was presented to me as discussed. I was out the door in my brand new Kona within an hour's time! This has been one of the smoothest car buying experiences I have ever had...it was low-pressure sales tactics, great customer responsiveness and service, and a really good financial package. I was so happy to drive my new car home! I would definitely recommend going to Jim Ellis Hyundai Atlanta! More
Amazing prices and amazing service. They are very accommodating. They kept my signed car in the parking lot for 10 days on my request. They also gave a check up of the car when I left with it. accommodating. They kept my signed car in the parking lot for 10 days on my request. They also gave a check up of the car when I left with it. More