Jim Ellis Hyundai

Excited about my 2020 Sonata Limited My experience started questioning the ratings the dealer has. The first sales person was new and was not as responsive as I expected. I also had an is My experience started questioning the ratings the dealer has. The first sales person was new and was not as responsive as I expected. I also had an issue calling in trying to getting in touch with the sales person or a new sales person. The operator kept transferring me to service when i said I wanted sales and she repeated it, or to a salespersons voice mail, and when I told her I just wanted to talk to a salesperson that was available (8 calls). She said she would and then hung up on me. I finally got in touch with a sales person that I saw on line. He was off for the day but took my call and was very responsive. We set my next appointment and he was ready for me with the car I wanted to drive , was patience with me and my choices making sure I drove all the cars I was interested in to make sure I was happy with my final choice. He was ready to negotiate the deal for me and we closed it up that day. The dealership made a mistake in our negotiation but stuck to the deal we struck. The sales person that made things right is Shawn Huger More

Buying process went smooth. I like my purchase. Wish to adjust deal to receive healthcare and loyalty discounts. Unable to change due to month close. adjust deal to receive healthcare and loyalty discounts. Unable to change due to month close. More

WOW is all I can say! I was in the market of a SUV for about a year when I came across the 2020 Santa Fe. Never having owned a Hyundai I was a little unsure of my choice. S I was in the market of a SUV for about a year when I came across the 2020 Santa Fe. Never having owned a Hyundai I was a little unsure of my choice. Saban made my purchase an excellent experience. He was very patient and understanding with me seeing how I must have changed my mind a million times. When I finally decided to make that purchase, he met me there (on his day off) to walk me through everything. When it came time to for all the fun of paperwork HauB made that a breeze. Everyone was wonderful~ I can honestly say it was the best experience I have ever had with a dealership and being totally excited and in love with my car helps too!! Thank you so much Saban, HauB and the entire Jim Ellis team~ More

Don Wood-Genesis Experience Manager Mr.Don was a pleasure to work with on May 18th. This was my first time purchasing a vehicle from a dealership and I was so nervous.He made this experi Mr.Don was a pleasure to work with on May 18th. This was my first time purchasing a vehicle from a dealership and I was so nervous.He made this experience a great one. He was very informative on the process of purchasing a vehicle. He even made sure whether or not I needed to go the lease route. He broke down the cost of everything and made sure I understood every piece of paperwork before I signed it. I would highly recommend purchasing a vehicle from Mr. Don. The entire Jim Ellis staff was courteous and friendly. Also Mr. Cau was great during the financing process. More

Jim Ellis Hyundai is #1 There were 4 Hyundai dealerships closer to where I live, but after reading reviews and after visiting Jim Ellis dealership, it was worth the drive! There were 4 Hyundai dealerships closer to where I live, but after reading reviews and after visiting Jim Ellis dealership, it was worth the drive! More

Was great service thank everyone so much for all the help. Was in and out and always got right back with you when you had any questions help. Was in and out and always got right back with you when you had any questions More

Shawn Huger was very helpful during but more importantly after the sale. I bought a G80 same day that I walked in. Happy w car after getting some work done on brakes. I'd suggest a long test drive on cars b after the sale. I bought a G80 same day that I walked in. Happy w car after getting some work done on brakes. I'd suggest a long test drive on cars before buying them . More

I felt as if I was in the Divine flow of all that is good. I am very pleased with my new purchase. My car has all the bells and whistles good. I am very pleased with my new purchase. My car has all the bells and whistles More

Shawn Huger was great to work with -friendly, honest and focused. This was especially important to us because we had our infant son with. We researched some in advance and Shawn answered our questions to th focused. This was especially important to us because we had our infant son with. We researched some in advance and Shawn answered our questions to the best of his knowledge. He printed the Carfax and had us review each page together. His phone was busy/rang several times but he let the callers know he was assisting us. We appreciated that a lot. Highly recommend working with Shawn. Such a smooth fast transaction. More

Darrow did a great job! Darrow, our sales person, did a fine job of helping us close a deal at a price we were happy about. Everyone at the dealership was friendly. They are Darrow, our sales person, did a fine job of helping us close a deal at a price we were happy about. Everyone at the dealership was friendly. They are being very careful and conscientious about the COVID crisis so we felt safe during our purchase. More