
Jim Ellis Hyundai
Atlanta, GA
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Customer oriented and always friendly. Manager and sales person treat you like family. Bought my first car with them and returned for a second time. Manager and sales person treat you like family. Bought my first car with them and returned for a second time. More
I went to Jim Ellis to get a Oil change and rotation -This is the only place I go. I have 2 complaints #1 the oil change was done improperly. When I would go to my parents home their slightly slanted -This is the only place I go. I have 2 complaints #1 the oil change was done improperly. When I would go to my parents home their slightly slanted snow white driveway my car was leaking something, I automatically thought it was the air condition water & thought nothing of it. However after further inspection it was oil. I was Shocked. (keep in mind I only have 24k in millage on the car 6yrs old) I work from home and barely drive it. I was very concerned about this leak . So instead of Going back there, I went to a private mechanic that I know, JUST to put in on a lift to see where this oil was coming from. Again this is a private mechanic so I was able to be right there for the inspection. We took off the cover and immediately noticed the screw was not tighten & that was the reason for the leak. It's been leaking this entire time. How disappointed I was (I have pictures) #2 Problem so I got a tire rotation on this same day. (supposedly) However my tires were marked. On the passengers side after the service I noticed the tires were in the same spot. I am now afraid to go to Jim Ellis service department. I might as well go to any reputable Mechanics shop. Keep in mind prior to this , I am the one that would tell people to go to the dealer. Not now I have lost trust in Jim Ellis Hyundai service department. I am low on oil 1 qt is what we saw when we check it. As I write this review I am thinking where will I now go for oil changes and routine maintenance. I do not trust them anymore. Tech Number: 8754 this was the tech # on the invoice. More
I just bought a used Honda Pilot here and TJ Tijani was our salesperson. He was terrific and communicated with us through the whole process! After our decision was made to purchase it, he made an appointm our salesperson. He was terrific and communicated with us through the whole process! After our decision was made to purchase it, he made an appointment for it to be detailed and serviced. The service department put on two new tires and replaced another part. It was nice to know that the dealership was looking out for us with our best interests in mind. TJ provided a fast turnaround, and when he handed me my keys, I was able to get into a shiny, clean car. Thank you TJ! More
This dealership only cares about selling the cars. When it comes up to providing the car tag - I have been waiting for more than 2 months now after so many calls - and getting the car from this deale When it comes up to providing the car tag - I have been waiting for more than 2 months now after so many calls - and getting the car from this dealership has been proving to be a horrible decision. More
My daughter and her boyfriend were for time car buyer. We had the most amazing experience with Jim Ellis Hyundai! The made the car buying experience stress free and actually enjoyable. Our salesman Rah We had the most amazing experience with Jim Ellis Hyundai! The made the car buying experience stress free and actually enjoyable. Our salesman Rahmit was amazing More