Jim Ellis Hyundai | Page 73

INTEGRITY, RESPECT, EXCEPTIONAL CUSTOMER SERVICE, INTEGRITY, RESPECT, EXCEPTIONAL CUSTOMER SERVICE are just a few words that come to mind and best describe my recent experience with Jim Ellis. Thanks INTEGRITY, RESPECT, EXCEPTIONAL CUSTOMER SERVICE are just a few words that come to mind and best describe my recent experience with Jim Ellis. Thanks for the exceptional customer service provided to me during my recent purchase. Justis and Kessy were outstanding to deal with. I couldn't be happier with my purchase. Both were very knowledgeable and polite. They were both very responsive and easy to interact with. Communication was great and all my questions were answered in a timely manner, and to my satisfaction. The showroom was immaculate and well lit. I will definitely tell a friend, and so on and so on. Justis and Kessy made the process of purchasing my new vehicle seamless and effortless. In my opinion, both Justis and Kessy are certainly an asset to team Jim Ellis. My overall experience was both pleasant and pleasing. Love my new Santafe Sport. More

VERY KIND AND NICE! I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me I was looking for a car and I met him. He was too kind for me and explained about cars very nicely. I don't know about cars stuff but he recommend me a nice car that is very comfortable and safety. I really like his good attitude and his zeal. He is the best dealer I've ever met. No regret and I'm really thankful to him. More

Great service! One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark One of the best experiences I have had buying a car. Nate Williams gave excellent customer service and made sure I had everything that I wanted. Mark also help alot. Because of the great service from these two, I will be a Hyundai customer for life! More

Comforting Mr Nathaniel Williams and the crew really was helpful in being straight forward with tge pricing, overview of the vehicle and the extra perks that com Mr Nathaniel Williams and the crew really was helpful in being straight forward with tge pricing, overview of the vehicle and the extra perks that comes with buying from their dealership every question was answered clearly. I appreciate and enjoyed the process More

Billy Jung & Bruce Vernon (10/10) Having done my homework via Genesisowners.com for potential problems on the 2015 Hyundai Genesis (I am obsessive with my cars), I realized that my rec Having done my homework via Genesisowners.com for potential problems on the 2015 Hyundai Genesis (I am obsessive with my cars), I realized that my recently purchased 3.8 model was having some fluttering issues at 25-27mph. It was very hard to diagnose as the car is extremely well insulated and the fluttering only occurs in cold startups (rare in Atlanta) and under light accel/deceleration. I came to the conclusion that the driveshaft was imbalanced and/or wearing abnormally fast. I saved a few service transcripts from other owners via forums, recorded a short video, and sent it over to Billy Jung (my salesman) as well as the service department. Billy apologized profusely for selling me a "dud." Not the case (I love this car)! The car is immaculate (it was a CPO model). What kind of salesman apologizes for selling a car?! One with integrity that is for xxxx sure. Let's just say the whole thing was diagnosed, approved, replaced, in about 2-3 days. It was done so quick I couldn't believe I was visiting a Hyundai dealership... they are the best, bar none. Who needs Lexus when you have people like Billy/Bruce treating you the way they do? Billy went so far as to walk me out to the loaner car (while clearly busy). They do things right. If only other Hyundai dealerships learned from them the stigma of "Hyundai service is garbage" wouldn't be a thing in 2018. I don't really leave many reviews (I signed up just to leave a positive review post-purchase) and I'm here again leaving my service review. To potential buyers, Jim Ellis is the only way to go as far as I'm concerned in the Atlanta area. Makes me want to buy another Hyundai from them... but we already have enough cars! I guess I need to work harder... :D The company I work for recently purchased multiple Toyota Corollas as work vehicles for managers. Unfortunate as we could have taken our business to Jim Ellis... but this was before I experienced what I did while buying the Genesis. Next time... Jim Ellis all the way. Thank you everyone as always! More

Best dealership I’ve ever been to! Shannon Smith was absolutely amazing ! In at 10, out with a brand new fully loaded car by 1. Quickest process I’ve ever seen. The finance manager hau Shannon Smith was absolutely amazing ! In at 10, out with a brand new fully loaded car by 1. Quickest process I’ve ever seen. The finance manager hau B was also super fast and amazing. Great personalities in the Atlanta, GA location. The employees here are actually genuine, and that’s hard to find at a car dealership.. Will be recommending to friends and family! More

You will keep coming back after your first visit! This is the third car I purchase from the Jim Ellis Hyundai dealership and services and I got and get all three cars serviced there as well? Why? Th This is the third car I purchase from the Jim Ellis Hyundai dealership and services and I got and get all three cars serviced there as well? Why? The people who work there and the service I get keep me coming back. They are consistently superb in terms of making you feel welcome, valued, and important. They are customer care driven and they deliver top service each time. Consistant, courteous, knowledgeable, attentive to what you say and need, patient, they are hustle free and straightforward. Your time is valued and before you know it you will purchase an excellent product and you will keep coming back, as I did and do, over many many years. Who to see in sales? Definitely, Mr. Aaron Jackson! He delivers top customer service, and is so so patient! He knows his inventory, and he knows the cars very well. Very courteous, precise, detailed, an excellent listener, and one who values your time. He follows through and wants to make sure you are totally satisfied. For financing Mr. Patel or Mr. HauB are both great! They understand numbers and customers’ specific needs. Very efficient! When you service your car there you can be fired to see a young woman come by and welcome warmly all customers waiting on their cars! Service people are also very very effective and time conscious. It is clear to me that the management of the Jim Ellis Hyundai dealership trains excellently their people, and there is an overall culture of total satisfaction for the customer. One manager in particular. Mr. Moore was very responsive to my needs and returned promptly my phone calls three times :). If you are reading this, please give the dealership a try, I know you will keep coming back!! Soraya, Atlanta More

Great Service. No Pressure. Great Experience. My sales personwas Karen - she was great. I'd suggest asking for her. No pressure at any point, showed the car and let me make decisions at my pace. I My sales personwas Karen - she was great. I'd suggest asking for her. No pressure at any point, showed the car and let me make decisions at my pace. I think I got a pretty good deal too. The dealership is clean and comfortable. Ask for Karen! More