Jim Ellis Hyundai

Great buying experience Aaron did a great job in familiarizing us with the new 2019 Santa Fe. He was very patient and attentive, and he answered all our questions. This is ou Aaron did a great job in familiarizing us with the new 2019 Santa Fe. He was very patient and attentive, and he answered all our questions. This is our second car from Jim Ellis, and it was another positive buying experience. The service center here is also great. Overall, very good experience and would highly recommend Aaron. More

They give you the best options We worked with Sabon to figure out trade for our a car we bought at a Carmax that turned into a money pit. We were thankful to hear our options tailor We worked with Sabon to figure out trade for our a car we bought at a Carmax that turned into a money pit. We were thankful to hear our options tailored to our needs. The whole process was simple, easy to understand, and quick. Love the tinting shop recommendation they gave as well. More

Amazing Service and Experience Personable service, amazing product knowledge and great overall customer experience. From Steven to John to Sam, everyone at Jim Ellis Hyundai treated Personable service, amazing product knowledge and great overall customer experience. From Steven to John to Sam, everyone at Jim Ellis Hyundai treated us with respect and like one of the family. Would absolutely reccomend this dealership to anyone looking for a quality vehicle and exceptional service. More

Absolutely smooth and hassle-free. Excellent customer care Our salesperson Saban Dawood was as professional and as sincerely helpful as anyone could ask for. he showed us what cars we wanted to see, he was ve Our salesperson Saban Dawood was as professional and as sincerely helpful as anyone could ask for. he showed us what cars we wanted to see, he was very knowledgeable about the features etc., why we selected the vehicles we had and so on. He was NOT PUSHY, but strictly informative! The only single issue was on US, because we had our credit frozen and forgot the PIN to unfreeze it so we could purchase the vehicle... If not for that hiccup we would have been in and out with our new Hyundai Genesis in less than one and one half hours upon arrival! The vehicle was meticulously cleaned and fueled-up then Saban assisted us with transferring belongings between our trade-in and new car then we all sat in the new vehicle to insure that we were "very" familiar with the basics of operations and safety of our new vehicle! Top FIVE BEST experiences ever in buying a car! More

Fantastic car Buying Experience Awesome experience from the time we arrived to departure with our new car, salesman Sabina and HauB Cao in finance made our buying experience one of t Awesome experience from the time we arrived to departure with our new car, salesman Sabina and HauB Cao in finance made our buying experience one of the best ever. No pressure/hassles.... Thank you both. More

Calm and professional Saban put us at ease immediately. His Calm and personable demeanor Made the whole process a pleasure. We were very fortunate to have Saban as our sal Saban put us at ease immediately. His Calm and personable demeanor Made the whole process a pleasure. We were very fortunate to have Saban as our salesperson. More

Excellent inventory selection Traveled from Florida to get the car I wanted as they had the best inventory of CPO Genesis ultimates in the southeast Was reluctant to buy sight un Traveled from Florida to get the car I wanted as they had the best inventory of CPO Genesis ultimates in the southeast Was reluctant to buy sight unseen but the car I wanted was as I hoped it would be ! More

Effortless Just wanted to say that I had a really good experience with this dealer. Justis Mullins was simply awesome he was able to do a good job at finding me Just wanted to say that I had a really good experience with this dealer. Justis Mullins was simply awesome he was able to do a good job at finding me what I wanted within my price range. He was very attentive and professional. More

No nonsense Purchased a CPO Tuscson for my daughters. Buying experience was completely painless - a first for me. Timely response from web sales team. No pressure Purchased a CPO Tuscson for my daughters. Buying experience was completely painless - a first for me. Timely response from web sales team. No pressure, extremely polite sales rep. Purchase was a breeze. Will buy again from the Jim Ellis group. More

Misleading and no follow up Two of the salespersons used lies and misinformation to try to sell us. We drove there twice with the assurance that the car we wanted was in stock an Two of the salespersons used lies and misinformation to try to sell us. We drove there twice with the assurance that the car we wanted was in stock and available to drive. However, upon our arrival we were told (1) it's not quite ready or (2) it's here but we can get the computer to release the key. Three hours later we find out car was never even on the lot They then tried to get us to sign a commitment to purchase it sight unseen. We politely refused but offered to put down a refundable deposit, but that's not accepted without signing the commitment. We asked that they notify us immediately when it would be ready to be seen and driven, and we were assured they would contact us as soon as it was ready. Don't hear from them the next day, so I call the following day and they report it was sold yesterday. Total lack of customer service, lies that are an insult to your intelligence. Beware, as truth is hard to come by here! More