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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,615 reviews
June 21, 2025
The employees were very courteous and the wait time for an oil/change was reasonable. an oil/change was reasonable. More
by AW4392
Verified CustomerEmployees Worked With
June 21, 2025
Great customer service but horrible horrible job washing vehicle ….. ridiculous… car looks like they added dirt and missed several spots vehicle ….. ridiculous… car looks like they added dirt and missed several spots More
by KEYONA SMITH
Employees Worked With
June 21, 2025
Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More
by Juniorv1029
June 19, 2025
Good dealership, Gabe was good made things clear and showed us great car options. My favorite thing from him was his honesty, he didn’t lie to us just to make us buy a more expensive car. showed us great car options. My favorite thing from him was his honesty, he didn’t lie to us just to make us buy a more expensive car. More
by OmarMahmoud
June 19, 2025
Easiest purchase we ever made. No nonsense negotiation. Gabe, and the rest of the team were hospitable, Knowledgeable and patient No nonsense negotiation. Gabe, and the rest of the team were hospitable, Knowledgeable and patient More
by MM
June 19, 2025
Informative, fast, knowledgeable, and friendly service. I will definitely be returning here despite it not being my local Kia. I will definitely be returning here despite it not being my local Kia. More
by Arthur L Crawford
Employees Worked With
June 18, 2025
This was one of the best experiences I had at a Kia dealership! Hands down, the best! dealership! Hands down, the best! More
by PWS9630
June 18, 2025
Every year their has been a recall on my 2014 KIA SOUL. Check engine light comes on when it hits a bump in the road. I thought KIA would at least do a diagnostic test on it free of charge but wouldn't with Check engine light comes on when it hits a bump in the road. I thought KIA would at least do a diagnostic test on it free of charge but wouldn't without paying $200. The young lady that checked my car in was very nice and professional. We will never own another KIA. The only thing a KIA is good for it does have good gas mileage. Now my car still won't pass emmission and I am having to put it in the shop because KIA isn't correctly fixing the problem. Thank you More
by chumley73003240
Employees Worked With
Cailyn Quinn
June 18, 2025
Eddie made our car buying experience easy and enjoyable! He took time to explain things and we appreciate him immensely! He took time to explain things and we appreciate him immensely! More
by ROBERTSONCAROL4
June 18, 2025
Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More
by Jakie
