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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,650 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,650 reviews
July 21, 2025
Armani Jackson made everything happen. She found the right car, negotiated the deal, the managers helped on the trade-in, and the delivery orientation was most helpful. Could not be more s She found the right car, negotiated the deal, the managers helped on the trade-in, and the delivery orientation was most helpful. Could not be more satisfied, and I recommend Armani and Jim Ellis highly. More
by david.hall
July 20, 2025
Donte was so nice and fun to work with. Bryce was patient with all of our questions. Would do business with them again. Bryce was patient with all of our questions. Would do business with them again. More
by M_SELVIDGE
Verified CustomerJuly 19, 2025
I have no comment about the review other then we enjoy the new Kia carnival. the new Kia carnival. More
by JACOBJAY1132
Employees Worked With
July 17, 2025
Gabriel’s service was outstanding and always delivered with a helpful attitude. He quickly understood our needs and guided us toward the best choice for our family. From the moment we met him, we felt com with a helpful attitude. He quickly understood our needs and guided us toward the best choice for our family. From the moment we met him, we felt comfortable and well taken care of. We are first-time Kia customers, coming from a strong Chevrolet background—our family has always driven Chevy vehicles. That day, we arrived at Kia after spending over three hours at our local Chevy dealership, feeling tired and a bit frustrated. Gabriel turned our day around with his professionalism and warm approach, making the whole experience easy and pleasant More
by Dbalestena
July 16, 2025
Every single person I talked to in this process was extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole thing More
by Alex Baycora
Employees Worked With
July 12, 2025
Had a great first experience 2 years ago we can back and bought another car. bought another car. More
by Jasonbermudez5619
July 11, 2025
A complete relief from the last dealership that I went to. Much much better. Eddie was straight up and easy to work with. to. Much much better. Eddie was straight up and easy to work with. More
by Sparrow_cap
July 11, 2025
Mark was so helpful and informative. He is a very knowledgeable and thorough service technician, that really helped me with my vehicle, and also took time to answer additional questions He is a very knowledgeable and thorough service technician, that really helped me with my vehicle, and also took time to answer additional questions that I had about me vehicle. I also really appreciate the professionalism of the technician that inspected my car, as well as the details that he shared with the video walk through on my Kia Sorento. The videos are such a great idea! More
by CANDICE_BASS
July 11, 2025
Very friendly staff. Easy to make appointment. Only disappointment was how long it took. I was there for oil change/tire rotation. They also did 2 recalls that were outst Easy to make appointment. Only disappointment was how long it took. I was there for oil change/tire rotation. They also did 2 recalls that were outstanding. I was glad they could also do the recalls but the appointment took 3.5 hours when I thought it would be 2 hours. More
by KARI
Employees Worked With
Kim Monroe
