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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,590 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,590 reviews

June 01, 2025

1t was awesome very friendly staff very knowledgeable staff. Very fast service no waiting in line lunrs fir service More

by Marcus1mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

I can’t say enough great things about Jack! From start to finish, he made the car-buying process smooth, stress-free, and even enjoyable. We ended up purchasing not just one, but TWO Kias—and t More

by alisonkaye72
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Jack and Bryson helped me get my new car yesterday and I’m so lucky to have had them help me out! They made the experience stress free and as easy as possible! More

by klittle1241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Kris was able to have the technician diagnose the issue with my car quickly and went out of his way to have an appointment set up for me ASAP the following day. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Jack and Bryson were both a huge help and buying a car yesterday!! We were in and out so much faster than I expected and left very happy! More

by nsota232
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

My tire rims have been changed. The rims that were put back on my car is not mines. I have pictures of my original rims and date on when these pictures were taken. My appointment wa More

by CLIFF LACROIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallory
May 30, 2025

Communication is poor, service techs have no knowledge to service. Lacking in ability to provide any customer service. Lies were told by many employees, and no one seemed to know how to do anything properly. More

by namdrof88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

As usual, good customer service, clear communication, oil change done in decent amount of time and shorter than what was said. More

by DGMEADOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The women who helped me today is not on the list. I can't remember her name, but I give her 5 stars!
May 30, 2025

We couldn’t ask for a better car buying experience! Our salesman Eddie was extremely patient and helpful, taking the time to answer all my questions and find the right car for me. Thank you for his pr More

by Hong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

We loved everyone we worked with and the process was pretty straight forward with no haggling! The only downside was the amount of time it took to get all our paperwork completed and ready to leave. We More

by MBW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charli Singleton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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