Jim Ellis Kia of Kennesaw

Eddie demonstrated a well customer service professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time professionalism in working me through both the manual of my car and also my expectations of the car performance. He also work me through various time of services provided by Jim Ellis More

Great service - they really looked out for me! I purchased a new car but shortly saw issues with it. I returned the car to Jim Ellis for inspection, and long story short, it needed to be replaced. I purchased a new car but shortly saw issues with it. I returned the car to Jim Ellis for inspection, and long story short, it needed to be replaced. They were thorough in the inspection and came to the conclusion it needed to be replaced. I appreciate the transparency and communication. More

My entire experience at Jim Ellis Kia of Kennesaw was very pleasant from start to finish! Jack Stricklin was my sales representative and he was so kind and communicative. He made the whole process very e very pleasant from start to finish! Jack Stricklin was my sales representative and he was so kind and communicative. He made the whole process very easy and clear and I left with the exact car I wanted! I could not be happier with the outcome, thank you Jack for your help and expertise! More

Great experience! Chris was an excellent one to work with. Very professional and respectful! Enjoyed our time with him. We are very pleased with the entire process Chris was an excellent one to work with. Very professional and respectful! Enjoyed our time with him. We are very pleased with the entire process! More

From start to finish , our experience at Jim Ellis Kia of Kennesaw was seamless and pleasant ! The staff, especially Jack Stricklin, were attentive , thorough and kind. Kennesaw was seamless and pleasant ! The staff, especially Jack Stricklin, were attentive , thorough and kind. More

Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. And never a true answer when asked. More

Great experience, my lease was up on my Alfa Romeo, Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with at your dealership was pleasant and also knowledgeable, answered all my questions. You are very lucky to have Mackenzie working for you, she is one smart lady, and very nice also. More

Prompt and courteous service. Always a pleasure to have service done at this dealership and to have Mark as the service professional Always a pleasure to have service done at this dealership and to have Mark as the service professional More

Great service team and their helping nature. Got my issues with Kia fixed and serviced well. Got my issues with Kia fixed and serviced well. More

The customer service leaves very little to be desired. Checking out was a process because the cashier and her manager decided to have an entire scheduling conversation while she was helping me. I shouldn' Checking out was a process because the cashier and her manager decided to have an entire scheduling conversation while she was helping me. I shouldn't know that her Saturdays are on different pay periods. Or that the other girl is starting a new job on Saturday so she's unable to work. Also when picking up your car, maybe have a tech available to answer any questions the car owner may have. Especially when the car is under a class action lawsuit. Speaking of, I was looking into selling or trading my car in but no one in sales even looked my way. And the person who brought my car out to me was neither a salesman or a tech so he couldn't help in any way. More