Robbie in service does a great job taking care of my needs I had my car cleaned up and it was terrible the windows were still dirty. The inside was not even detailed the people who clean cars just are aren’t there to satisfy customers
I scheduled an appt. for recall work & much to my delight, discovered there was an extended warranty on another issue. My car is not brand new.
Jason treated me with respect, spoke to me with kindness & concern & answered all of my questions.
The cost of an alignment was even less than my regular mechanic. Parts were ordered & received quickly & I was without my vehicle for a very short time.
There was no part of my experience that was not pleasant.
My service was an oil change, tire rotation, and a recall that was simply a software update. The service took way too long. I had made an appointment in advance thinking this would making things simpler. But it took over an hour and a half. They also did not keep me informed as to the timing. Bring back Cobb County Kia.
"My service with Kia of Kennesaw has always been excellent!"
- KKSR710 Verified Customer Verified Customer
That I truly don't take for grant ... I very happy with knowing my car will get the professional service it needs. To keep my vehicle dependable running like it suppose too. That within it self gives me the peace of mind, that keep me coming back... That so much Kia of Kennesaw for making me a very satisfied customer....
The first day I went to the service center I talked to a young lady, not once did she look at my car before giving me advice to call my insurance company, I was there 2 hours trying to find someone to help me. The second day I went Lavar met me when I pulled up and took me seriously and within an hour he had answers and a plan. Thanks to Lavar my car is fixed and I'm a satisfied customer again.
They took care of me. My tec was Jason. I went through several Dealership for the same problem kia at ed volyes didnt help me at all. So that's when I went to Jim Ellis of kia in kennesaw all my problems were solved. I got my radio fix.😁