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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
3,467 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,467 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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May 12, 2024
Always respectful and professional. Answers all my questions and keeps me uopdated. Thankful for my service advisor every time I come in. Answers all my questions and keeps me uopdated. Thankful for my service advisor every time I come in. More
by KATHY.TROGLIN5
Verified CustomerEmployees Worked With
Helpful May 11, 2024
Amazing customer service. Was a great guy and will continue to go here for any service needs Was a great guy and will continue to go here for any service needs More
by valeria.sanchexx
Employees Worked With
May 10, 2024
I was greeted promptly and the scheduled maintenance work completed satisfactorily in less time than estimated. completed satisfactorily in less time than estimated. More
by Rick tilley
May 10, 2024
I was highly impressed with the oil change service received at Jim Ellisa Kia of Kennesaw. The entire process was extremely smooth from scheduling to dropping off my vehicle all the way to picking it received at Jim Ellisa Kia of Kennesaw. The entire process was extremely smooth from scheduling to dropping off my vehicle all the way to picking it up. Everyone was extremely friendly and the waiting room was very nice. The oil change took less than an hour and I love that because time is our most valuable resource. I love how they sent me a text to let me know the status of my vehicle and that they were wrapping up. My service agent Norris Burns was the epitome of customer service. The only feedback I would provide is at the point of scheduling, the scheduler should have known that I had purchased the one year service maintenance plan rather than trying to sell me a discount that was currently being offered. More
by CrossfitRunner
Employees Worked With
May 10, 2024
All work completed as promised and to satisfaction. Friendly staff. Service completed quickly. Price was a bit expensive for what was done but happy with the experience overall. Friendly staff. Service completed quickly. Price was a bit expensive for what was done but happy with the experience overall. More
by JSTEWAR0196
Employees Worked With
Don’t recall. Female service advisor was very friendly & helpful though.
May 09, 2024
The person who wrote up my car, put the wrong info in the system. A 60,000 mile service shouldn't cost over $900. I will never do business with this Dealership again. system. A 60,000 mile service shouldn't cost over $900. I will never do business with this Dealership again. More
by RACHEL.WATTS
Employees Worked With
May 09, 2024
I had a great experience at this dealership and am happy with the car I purchased. with the car I purchased. More
by ksusteve1
May 08, 2024
Love this dealership so much ! Everyone is so nice and helpful and makes it a pleasure to drive here from downtown Atl. Everyone is so nice and helpful and makes it a pleasure to drive here from downtown Atl. More
by DAWNMEIER77
May 08, 2024
Kristian Was awesome guy took care of my car and provide me all the information I need was quick and professional me all the information I need was quick and professional More
by Mohamad ELdali
Employees Worked With
May 07, 2024
Quick, efficient, courteous, clean, and informative . Mallory in service has been excellent to work with. Love the video from the service team Mallory in service has been excellent to work with. Love the video from the service team More
by MALCOLM8
Employees Worked With
Mallory Crabb
