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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
February 22, 2024
I needed the security update for insurance purposes. The Service department was able to get me an appointment within a couple of days, instead of a week like the other dealerships I reached out to. The The Service department was able to get me an appointment within a couple of days, instead of a week like the other dealerships I reached out to. The service was completed quickly. More
by Kx.miller13
Verified Customer
February 22, 2024
Mark was very helpful and we left happy. He was courteous and sympathetic to our needs. He was courteous and sympathetic to our needs. More
by RAM251
February 22, 2024
Great experience- Robert was super helpful and helped me find the perfect car. Would highly recommend. find the perfect car. Would highly recommend. More
by Jenna.ratteree
Employees Worked With
February 21, 2024
He was excellent and answered every question. He kept it polite, concise and professional. Beautiful space and I was able to work quietly. He kept it polite, concise and professional. Beautiful space and I was able to work quietly. More
by biancapoindexter15
Employees Worked With
Phillip
February 20, 2024
It was awful. And the service advisor did absolutely nothing to address my concerns. Everything I put my car in the shop for was not even addressed. The car was no And the service advisor did absolutely nothing to address my concerns. Everything I put my car in the shop for was not even addressed. The car was not driven. It still has the same issues that I did when I put it in the shop. And I was told nothing was wrong with the vehicle. Nothing is wrong with the vehicle because the vehicle was not driven. Once the car is driven, you can tell that the transmission is jumping and the fan is rattling so bad it's a nuisance. It has been nothing but a headache dealing with this Dealership and I will never visit again. More
by ky1205work
Employees Worked With
Bobbi
February 20, 2024
I purchased a Kia Forte from Robert Billings at Kia of Jim Ellis. He was very informative and had great product knowledge! Jim Ellis. He was very informative and had great product knowledge! More
by Leah
February 19, 2024
Javon was very attentive and helpful. My only complaint is the time it took for my car to be diagnosed, but Javon's positive attitude and friendly service made a bad situation bearable. A My only complaint is the time it took for my car to be diagnosed, but Javon's positive attitude and friendly service made a bad situation bearable. Also, the service manager Sam was helpful. Great customer service. More
by sallenartis
Employees Worked With
Javon
February 18, 2024
Jahvon was awesome! ! Super nice guy and had me in and out fast Had a great experience, everybody in the dealership was very nice. All around great customer service. I ca ! Super nice guy and had me in and out fast Had a great experience, everybody in the dealership was very nice. All around great customer service. I called in the day before to make an appointment and the female I talked to was very nice and helpful. More
by Joseph124
Employees Worked With
Jahvon
