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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

February 18, 2024

Quality service, as usual. Appreciate the expediency and consistency of the work. Jahvon made the total experience worthwhile. Great service. More

by jazzmd62
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
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Feb 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!

February 18, 2024

Always a good experience at Jim Ellis Kia in Kennesaw. Last worked with Norris and he was very kind. More

by brttnysimm
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Feb 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Brttnysimm, your positive review means a lot to us and we’re happy we could help you!

February 18, 2024

Professional and efficient to work with. Will return for future services. Thank you so much. More

by TREVOR.SCOTT
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Feb 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!

February 18, 2024

For this particular service visit, it was the worst experience I've had utilizing this dealership over the years. More

by atmbanks
Recommend Dealer
No
Employees Worked With
Diana Bell, Diana Bell
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via the information below. Best regards. Sam Stewart, Service Manager sams@jimellis.com

February 17, 2024

it was good. fast service It was good. Fast service and the lady that signed me in was very nice More

by sealevel12
Recommend Dealer
Yes
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service department was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

February 17, 2024

The rep was good, but the company as a whole is sorry. I went to another Kia dealership and they fixed the issue on my car. More

by RIGOVERTO.S
Recommend Dealer
No
Employees Worked With
The rep was good, but the company as a whole is sorry. Went to another Kia dealership and they fixed the issue on my car.
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via the information below. Best regards. Sam Stewart, Service Manager sams@jimellis.com

February 17, 2024

The person I dealt with was really nice, friendly, and helpful. I would recommend you all. More

by Elbori1975
Recommend Dealer
Yes
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Feb 24, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars!

February 17, 2024

I had difficulty when I chose to not do all the recommended repairs. Recommended items not related to me bring my car in for repair. More

by TBEAN1
Recommend Dealer
No
Employees Worked With
Norris Burns
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Mar 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via the information below. Best regards. Sam Stewart, Service Manager sams@jimellis.com

February 16, 2024

He kept me updated on the progress of the visit. He was very polite and professional. More

by Jbmoss18
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
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Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

Jbmoss18, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 16, 2024

Great It was really great. Alfredo was very quick and helpful and nice Very professional More

by Kaili_stinard
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina, Alfredo Ospina
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Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

Kaili_stinard, thank you for your kind words and congratulations on your new vehicle!

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