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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

February 16, 2024

Your prices are to high for a regular oil & filter change and I will not be using your services for an oil change again. More

by fredlindsey1
Recommend Dealer
No
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Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Fredlindsey1, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We do use genuine OEM supplies and we understand there are some less expensive outlets out there that are using less expensive supplies. We are just making sure everything meets Kia specs when servicing.

February 16, 2024

The staff I worked with was efficient and helpful. The work was completed quickly and any issues were described clearly More

by carignan.liz
Recommend Dealer
Yes
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Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Carignan.liz!

February 16, 2024

Efficient and great service Efficient and great service. All of my questions were answered, and it was a speedy process. Got shown exactly how the car and its features worked More

by KELSEYQMCLOUGHLIN
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Nunn
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Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Kelseyqmcloughlin, thank you for writing this fantastic review and giving our dealership such a high star rating!

February 16, 2024

Very professional experience Sheldon was terrific and very informative. Meet managers in service and even the general manager! More

by Tfgme
Recommend Dealer
Yes
Employees Worked With
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon Carter
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Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

Tfgme, thank you for your kind words and congratulations on your new vehicle!

February 15, 2024

I was in and out within the appointed time. My experience was excellent, my advisor did a great job. More

by NBKBIKES23
Recommend Dealer
Yes
Employees Worked With
Norris Burns
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Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Nbkbikes23!

February 15, 2024

Best service I have had They washed the car. I told him we couldn't wait to long. We didn't have to wait very long!! More

by WA4TP
Recommend Dealer
Yes
Employees Worked With
Young Black guy he was great!
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Feb 17, 2024 -

Jim Ellis Kia of Kennesaw responded

Wa4tp, your positive review means a lot to us and we’re happy we could help you!

February 14, 2024

Overall it was great. We've been customers for many years. The lowest point was the amount of waiting we had. More

by WENDYPOTRATZ
Recommend Dealer
Yes
Employees Worked With
Sheldon Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon Carter
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Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Wendypotratz! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 13, 2024

Very professional and fast everything was delivered as promised. Service coordinator was great! that's it More

by TIMSTRINGER
Recommend Dealer
Yes
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Feb 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Timstringer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

February 11, 2024

Oil change was scheduled but they also did the recall on the hatch back door. More

by KENFAGIN
Recommend Dealer
Yes
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Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Kenfagin, your positive review means a lot to us and we’re happy we could help you!

February 10, 2024

My experience was very good will be back and will tell all my friends about your service. More

by Lindagmiddlebrooks
Recommend Dealer
Yes
Employees Worked With
Norris Allen burns
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Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Lindagmiddlebrooks, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

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