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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,552 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,552 reviews

February 07, 2024

Friendly, explained my choices, efficient. My car was ready in one half the time that they estimated More

by TTANKARD1
Recommend Dealer
Yes
Feb 10, 2024 -

Jim Ellis Kia of Kennesaw responded

At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 07, 2024

Everyone was very helpful and got everything completed in a timely manner Everyone was very helpful and got everything completed in a timely manner. Would recommend to friends and family More

by Hayle0503
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavoghn Curry
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Hayle0503!

February 07, 2024

Lavoghn did an incredible job. He was totally professional and was on top of his game. Did such a tremendous job and I would definitely refer him to any one of my friends for their More

by Lazarus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zeljka (Zee) Caradine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 06, 2024

They put on an invoice that I stated a price I paid to have something fixed. I never told them how much it cost. They falsified the invoice and would not fix. Asked to speak with a manager was told I w More

by Unsatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Norris Burns
Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

February 06, 2024

Good Bought a telluride from Jim Ellis Kennesaw, although I bought my Forte Gt in Florida I still chose Jim Ellis to service my Forte GT. More

by JOHNSONRYAN33
Recommend Dealer
Yes
Employees Worked With
3707 Barbara Jean Whispel
Feb 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Johnsonryan33, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 06, 2024

Professional and courteous I would give Barbara Jean a 5 plus she as fantastic. Explained svc before and after More

by DEBBIE2449
Recommend Dealer
Yes
Employees Worked With
Barbara Jean whisper
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Debbie2449, thank you for writing this fantastic review and giving our dealership such a high star rating!

February 06, 2024

Phil was great from start to finish! ! Super personable, communicative, and overall great to interact with! More

by CMJ935
Recommend Dealer
Yes
Employees Worked With
Phil
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Cmj935, thank you for writing this fantastic review and giving our dealership such a high star rating!

February 06, 2024

Good Good service and quicker I think that is good enough ! ! ! ! More

by Udhayashuba
Recommend Dealer
Yes
Feb 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Udhayashuba, your positive review means a lot to us and we’re happy we could help you!

February 04, 2024

He is very good at explaining the vehicle in detail. He is very knowledgeable and slow pace More

by VARUNKRISSH
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavoghn Curry
Feb 08, 2024 -

Jim Ellis Kia of Kennesaw responded

Varunkrissh, thank you for writing this fantastic review and giving our dealership such a high star rating!

February 04, 2024

I was greeted within seconds of walking in and helped with my drop off. He also helped me with getting me a ride to and from a nearby restaurant while I waited for my car. More

by Jamesthulsey
Recommend Dealer
Yes
Employees Worked With
I don't remember. Chris maybe
Feb 08, 2024 -

Jim Ellis Kia of Kennesaw responded

Jamesthulsey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust!

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