Jim Ellis Kia of Kennesaw

Great service willing to work with you and get the best deal you can get everyone was great and I would recommend this dealership to anyone looking for a place that has pride in what they do. Thank you for deal you can get everyone was great and I would recommend this dealership to anyone looking for a place that has pride in what they do. Thank you for your professionalism. More

Purchase of the new car was smooth, however had a bad experience with installation of the accessories. experience with installation of the accessories. More

Christian Vallejo made my purchasing experience with Jim Ellis Kia of Kennesaw one to remember and highly recommend. He was very knowledgeable and his insight made my family and I confident that we were mak Ellis Kia of Kennesaw one to remember and highly recommend. He was very knowledgeable and his insight made my family and I confident that we were making an informed decision for the purchase of our new suv. Highly recommend stopping into this dealership! Thanks again Chris. More

Great job. Wonderful service. Only 1 issue, I have 2 caps left on the passenger side floor that I have no idea where they go. Wonderful service. Only 1 issue, I have 2 caps left on the passenger side floor that I have no idea where they go. More

Robert was great to work with. He was very efficient, and was pleasant to work with throughout the whole process. He was very efficient, and was pleasant to work with throughout the whole process. More

My car still say I am due to service which I do not understand why understand why More

I drop off my wife’s telluride to get serviced and asked them to rotate the tires and they told me the cost I agreed and asked them to proceed. When I went to pick up the vehicle I paid and they pulled my w them to rotate the tires and they told me the cost I agreed and asked them to proceed. When I went to pick up the vehicle I paid and they pulled my wife’s vehicle around. It was then I noticed they didn’t rotate the tires like I asked and paid for. I know because I always mark one wheel as this dealership has done this to me before totally unacceptable. Also they said they would run it through the car wash and this also wasn’t done. I spoke with the service manager and he took it back and they rotated my tires like I paid for but still no wash. Also I had to call and make the appointment for my wife because she couldn’t get anyone on the phone, also unacceptable. More

Excellent service by the service department. Timely professional and courteous. I will be back! Thanks Timely professional and courteous. I will be back! Thanks More

My service advisor Norris Burns was amazing. He was extremely helpful and kept me updated on the process of the repairs to my car. The overall customer service at this location is 5 stars. He was extremely helpful and kept me updated on the process of the repairs to my car. The overall customer service at this location is 5 stars. More

The entire experience was bad from start to finish. They couldn’t actually fix my car and also charged me for services I did not need, want, or approve. The fact that I was not told about these service They couldn’t actually fix my car and also charged me for services I did not need, want, or approve. The fact that I was not told about these services is infuriating and potentially fraud. More