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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,554 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,554 reviews

July 02, 2023

We have purchased four autos from Ellis over the past years and we are satisfied with most recent purchase as well. More

by ladesparte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Padrrson
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

July 02, 2023

Dealing with this company was very user friendly. Michael was very helpful and was very kind and got the job done for me in a very professional manner. I can't remember anyone handling a situation s More

by Prudence.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garrabrant
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Michael was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

July 02, 2023

Professional, friendly and specific as for the future need of the car. A + to the place. More

by Bellaacat@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

July 01, 2023

Jim Ellis Kia of Kennesaw was great. I don't know who Todd Garman is though. More

by ZAY1371
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

July 01, 2023

Bryson was awesome! Very knowledgeable. He made this process extremely easy for me and very seamless. Can’t wait to buy a new car from Bryson again :) More

by Amanda M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LeeAnn Capacchione
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Amanda, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was such a great help! Thanks again for your business and kind words, and we hope you love your new Kia. Take care and happy driving!

July 01, 2023

Buying a car from Jim Ellis KIA was an absolute pleasure! Who can really say that nowadays when buying a car? Anyone who visits this dealership. No high pressure sales tactics, no aggressive haggling and fri More

by HEATHERUNGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help uot! Thanks again for your business and kind words, and we hope you love your new Kia. Take care and happy driving!

July 01, 2023

Best customer service and best service every time we bring our cars. Highly recommend for my friends and family. More

by AELITAHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care!

June 30, 2023

The repairs were completed on time, and were as described as was the bill for the repairs. The service advisor Diana Bell is a jewel and went out of her way to be helpful. More

by douglair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

June 30, 2023

Purchased our new 2023 Sorento Plug-In Hybrid. Had a couple of follow up questions with Christian. He got the answers I was looking for. More

by TOM.R.DANNER
Recommend Dealer
Yes
Employees Worked With
Christian V
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Christian was such a great help! Thanks again for your business and kind words, and we hope you love your new Sorento PHEV. Take care and happy driving!

June 29, 2023

Came in for a service. Was told $130. When I checked out it was $150. Complimentary car wash looked like it was done by a 4 year old. More

by mdwalterss
Recommend Dealer
No
Jul 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out if you have any further questions or concerns, and we hope to earn your business in the future. Best regards.

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