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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,622 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,622 reviews

May 24, 2023

It was an easy process. Would definitely recommend others to go. Nick is a great salesman. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Nicholas Morrow
May 25, 2023 -

Jim Ellis Kia of Kennesaw responded

Jay, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Nick was such a great help! Thanks again for your recommendation, and we hope you love your new vehicle. Take care and happy driving!

May 22, 2023

This is a great no fuss dealer, they get you in and out as quickly as possible. More

by keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan, Todd Garman, Caitlyn Hays
May 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you for your wonderful review! We greatly appreciate your feedback and are delighted to hear that you had a positive experience with our dealership. Your satisfaction is our priority, and we're glad that we could meet your expectations. Thank you for choosing our dealership, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Take care!

May 21, 2023

Bryson was very professional and courteous. He was a superstar at every point of the car buying experience for us. Thanks Bryson, Mark McIntyre More

by mark.mcintyre
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Mark, thank you for taking the time to share your feedback! We're thrilled to hear that Bryson provided you with a professional and courteous car buying experience. It's wonderful to know that he exceeded your expectations and was a superstar throughout the process. We will make sure to pass along your kind words to Bryson. He will be delighted to hear that his efforts made a positive impact on your experience. Thank you for choosing our dealership, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Take care and happy driving!

May 21, 2023

Great communication and service . Completed in very timely manner. Thank you again!! Always kept me informed. More

by MICKEYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vallejo, Lina Vallejo, Brandon Pond, Elizabeth Parr
May 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you for your fantastic review! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our dealership. It's wonderful to know that our team provided you with great communication, timely service, and kept you well-informed throughout the process. Customer satisfaction is our top priority, and we're delighted to have met your expectations. Thank you for choosing our dealership, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out.

May 20, 2023

Kevin Moore is truly a rockstar here at Jim Ellis. I was looking for a car for my daughter. Found one in the Jim Ellis system and did all of the negotiation and purchasing via email with Kevin. Whe More

by KLR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Kevin Moore
May 23, 2023 -

Jim Ellis Kia of Kennesaw responded

KLR, thank you for taking the time to share your amazing experience with Kevin! We're thrilled to hear that Kevin went above and beyond to provide exceptional service and make the car-buying process easy for you and your family. It's wonderful to know that your daughter's car exceeded your expectations when you came to pick it up. We strive to ensure that our customers are satisfied with their purchases, and we're glad to hear that Kevin delivered on that promise. Moreover, we're delighted that your positive experience with Kevin led you and your wife to also purchase a new 2023 vehicle from him. It's fantastic to hear that the process went smoothly once again, and Kevin's honesty and forthrightness played a significant role in your satisfaction. We will be sure to share your feedback with Kevin as it will serve as a testament to his outstanding service. Thank you for choosing Jim Ellis, and we look forward to serving you again in the future. Take care and happy driving!

May 20, 2023

Taylor Holley was amazing. She was on point and answered all questions I had. Thank you for a great experience. More

by kkholley2528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Holley
May 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you for your wonderful review! We're delighted to hear that Taylor provided you with an amazing experience. Her dedication to providing exceptional service and addressing all your questions is greatly appreciated. We're thrilled to have been a part of your positive experience, and we look forward to serving you again in the future. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you once again for your kind words. Take care and happy driving!

May 19, 2023

5 MR Curry was very understanding and helpful. He made time to explain every aspect of the vehicle and even took the time to take a call after the purchase to clarify a feature on the vehicle. More

by russellzacherl@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Mr Curry
May 23, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and are thrilled to hear that Mr. Curry provided you with exceptional service during your visit to our dealership. Our team strives to ensure that every customer feels valued and receives the attention and assistance they need, so it's wonderful to know that Mr. Curry went above and beyond to meet your expectations. We are delighted that he took the time to thoroughly explain all aspects of the vehicle and even extended his assistance after the purchase to clarify a feature. It's these little details that make a big difference in the overall customer experience, and we are glad Mr. Curry was able to provide that for you. We will be sure to pass along your appreciation to Mr. Curry for his outstanding support and dedication. It's customers like you who inspire us to continue delivering excellent service. If you have any further questions or need any additional assistance, please don't hesitate to reach out to us. We are always here to help. Thank you once again for your kind words and for choosing our dealership. We look forward to serving you in the future and providing you with continued exceptional service. Take care and happy driving!

May 19, 2023

I bought my last car at this dealership years ago and have always had good experiences here keeping it serviced, so I came here first when I wanted to trade it in. Alfredo helped make it easy to get into More

by fortedriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Alfredo Ospina
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

May 19, 2023

I bought my last car at this dealership years ago and have always had good experiences here keeping it serviced, so I came here first when I wanted to trade it in. Alfredo helped make it easy to get into More

by fortedriver
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Alfredo Ospina
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

May 19, 2023

I use matthews. but you had the van I wanted. Salesman was awesome to work with. My only complaint is… I spent 52,000 on a van and there were no floor mats!! What’s w More

by LULAS_ATTIC
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellisa Meehan, Chris Vallejo
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help you find your dream Kia! We do apologize for any inconvenience the mats may have caused you. Please don't hesitate reaching out if you have any other questions or concerns. Best regards.

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