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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,621 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,621 reviews
Verified Customer
May 06, 2023
Larry Pedersen handled all aspects of our new car purchase professionally. I would buy from Jim Ellis Kia again. purchase professionally. I would buy from Jim Ellis Kia again. More
by Matt
May 06, 2023
Great experience. Mark who works in the service department was extremely helpful and concerned about the issues with my sister's car. I was able to text him with any q Mark who works in the service department was extremely helpful and concerned about the issues with my sister's car. I was able to text him with any questions or concerns about the car. Because of him my sister will only takes her car to be serviced at your location. I would give you and A+++. More
by SAESSP1
Employees Worked With
May 05, 2023
Bought a 2015 Corolla from them on Monday (05/01/2023) and everything went fast and smooth. Paid cash for the car and was in and out really fast. Car needed a few thing done on it and they got everything and everything went fast and smooth. Paid cash for the car and was in and out really fast. Car needed a few thing done on it and they got everything done by Friday (03/05/2023). As long as far gives me no issues, I am very satisfied with Jim Ellis Kia of Kennesaw. More
by Cblessin12
May 05, 2023
Always short staffed. Not greeted and helped in a timely manner- took an hr to check me in when I had an APPOINTMENT . HOURS spent at the dealership for a simple oil chang Not greeted and helped in a timely manner- took an hr to check me in when I had an APPOINTMENT . HOURS spent at the dealership for a simple oil change.No notes entered about a previous issue that now has to be escalated to the manager who I’m yet to hear from. And then I hear that my issue may or may not be resolved at the dealers expense when the dealership caused the issue in the first place?! I’ve been a Jim Ellis customer for 30 years with multiple VWs and Audis. This Kia location DOES NOT live up to the legacy. Diana is ok / friendly but has too much going on and is not focused on the issues at hand. More
by SH00Z458
Employees Worked With
Diana Bell
May 04, 2023
Wry easy to work the deal thru and pleased with how it worked out. Fairly quick process worked out. Fairly quick process More
by ANDYJORD64
