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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,621 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,621 reviews

March 07, 2023

Left three fasteners off undercarriage cover on 90k service. Went back and put three bolts in but still not fixed. Exposing front end and hangs down. Just would like to be fixed back. Looks bad and don More

by Rexar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Michael Garrabrant
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Mar 08, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We're disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please don't hesitate reaching out to us. Sam Stewart, Service Manager sams@jimellis.com

March 06, 2023

Very professional and communicative. Only in for oil change but good overall experience. Will use again. More

by evaschug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 06, 2023

Love the dealership. They are very helpful and helped me with the features of my car More

by Six.smiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 07, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

March 06, 2023

Excellent customer service. Very good car option , they provided me with different options for the montly payment. I am satisfied with the purchage and the payment agreement. More

by frankamora69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfredo Ospina, Ellisa Meehan
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Mar 06, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

March 05, 2023

The sales team of Conner and Chris were terrific. Conner did a great job when we ordered our 2023 Telluride X Line and Chris did a fantastic job delivering the vehicle. Thanks so much! More

by Mr.S
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Conner , Brandon Pond, Chris Vallejo
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Mar 06, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Chris and Connor were such great helps! Thanks again for your business and kind words, and we hope you love your new Telluride. Take care and happy driving!

March 04, 2023

Great service and friendliness when I was in, but I had tried calling the service center to get an appointment on 8 separate times with no response. Had to go in in person to get the maintenance scheduled. More

by JOSHUA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Garrabrant
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Mar 06, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We do apologize for any inconvenience you may have experienced in trying to schedule an appointment over the phone. Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 04, 2023

Everyone was super helpful from beginning to end answered all questioned did their best to help us get a suv we really needed much appreciated More

by RICKYADKINS1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan, Sheldon Carter
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Mar 06, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

March 03, 2023

Good service great people Great people good service So good work Nice place clean place Being going here for a few years now More

by jae.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pond
Report | Print
Mar 06, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 03, 2023

Waited 5 hours for an oil change that I had already pre scheduled an appointment for More

by williamscaleigh14cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana Bell, Michael Garrabrant
Report | Print
Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. We do our best to get vehicles serviced in a timely manner, but some delays may occur. Please don't hesitate reaching out if you have any further questions or concerns. Best regards.

March 02, 2023

This is the best dealership that I have ever been to. They are very customer oriented. You can tell they are there for the customers and they actually care for about their customers. I would rate this as More

by HIGHHOPES4Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Report | Print
Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

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