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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,621 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,621 reviews

March 02, 2023

Went in for 5000 mile service plus a quality audit of the drive train requested by Kia. Everyone with whom I interacted was professional and friendly. Communication during my visit was great. More

by CHARLI.P.BRADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and recommendation. Take care!

March 02, 2023

I appreciate their service with helping me find my dream car and I wouldn’t mind working with them again. More

by PVIGE2
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellisa Meehan, Sheldon Carter
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

March 02, 2023

Fast friendly and professional service. Will definitely use them for my next scheduled maintenance visit More

by Ftstarwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

March 02, 2023

Very friendly and efficient. Service was excellent! I will return and recommend this dealership to my friends. More

by malmoDEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and recommendation. Take care!

March 02, 2023

Kris in service was very good and kept me a informed on the progress of my maintenance. It is a very nice facility with a nice waiting area free snacks and coffee. This is the second car I've had purchased More

by OCONNOR.KEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Kris was such a great help! Thanks again for your business and kind words. Take care!

March 02, 2023

My experience with Jim Ellis KIA was very good. I was treated with respect and kindness. Dian was a delightful service person. More

by EEDERAMUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words. Take care!

March 02, 2023

Bought a Kia Stinger about a year ago and the service dept is providing great customer care as promised. Thank you and appreciate you guys ! More

by DMTM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Nicholas Morrow
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

March 02, 2023

Diana and everyone else at the dealership was awesome! The sales staff were even super kind while I was waiting on service and I got my car back cleaner than when I left it. Thanks a bunch Jim Ellis Kia! More

by katy.anderson106
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt rock, Diana Bell, Zeljka (Zee) Caradine, Lina Vallejo, Madison Magnus-Scott, Todd Garman
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Mar 03, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words. Take care!

March 01, 2023

Excellent customer service and there is no sales gimmick. My whole process went smooth. I would recommend Kia dealership at Kennesaw. More

by Feroz Khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
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Mar 01, 2023 -

Feroz Khan responded

I like everything they do in front of you. They have a good team

March 01, 2023

Had a great experience at Jim Ellis Kia and Alfredo Ospino was great to work with. He paid attention to what my needs were and remembered everything when I came back the next day. Everyone at dealers More

by Holly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Alfredo Ospina
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Mar 02, 2023 -

Jim Ellis Kia of Kennesaw responded

Holly, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy Alfredo was such a great help! Thank you again for your business and kind words, and we hope you love your new Kia. Take care and happy driving!

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