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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

February 11, 2025

Friendly and responsive, even though I made the mistake of buying my Telluride from another dealer. More

by Rwnix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison Lambert
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Feb 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Rwnix! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 11, 2025

Very clean & professional. Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet are More

by MG.CHRISTENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Jim Ellis Kia of Kennesaw responded

Mg.christene, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

February 11, 2025

nice people and great customer service. i liked the video sent to me about my service More

by Allenedgeell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Feb 18, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2025

Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning More

by DAVIDKMCCOLLUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 10, 2025

Leo was great! !!! Very informative and awesome to work with the whole crew thanks for your help! More

by pamstanfield70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Landeo
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Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 09, 2025

Everyone in the dealership was welcoming and quick to offer assistance. Sales representative has thorough knowledge of the fleet of cars. More

by njkirk
Recommend Dealer
Yes
Employees Worked With
Leonardo Landeo
Report | Print
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Njkirk! Thanks again for your business! Take care!

February 09, 2025

The wait was to long for the software upgrade. I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required More

by paradke
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhon Lee
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Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Paradke, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

February 08, 2025

Had a great experience. Couldn't imagine a more personable and professional staff. My salesman, Rich was great - really got the impression that he was onboard with Kia and t More

by gregory.schumacher
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Yates, Rich Spaulding
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Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

February 08, 2025

Very happy with the service I was given. And I was pleased with everyone that we interacted with. More

by SHANONSMITH9898
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon Carter
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Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Shanonsmith9898, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

February 08, 2025

Excellent customer service from ALL we came in contact with. Beginning with Leonardo, to Rich Spaulding, to the head of Finance… all the way to the General Mgr. Micheal Johnson…. WORLD CLASS CUSTOMER SER More

by Rdclark3752
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Spaulding, Leonardo Landeo
Report | Print
Feb 12, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

Feb 13, 2025 -

Rdclark3752 responded

Excellent customer service from ALL we came in contact with. Beginning with Leonardo, to Rich Spaulding, to the head of Finance… all the way to the General Mgr. Micheal Johnson…. WORLD CLASS CUSTOMER SERVICE, 5 Stars across the board. We love the Telluride and have already recommended the car and the Dealership to our neighbors. Thank you Jim Ellis Kia !

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