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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,796 reviews

November 17, 2022

Great service, friendly and knowledgeable staff. Jim Ellis Kia of kennesaw has straight forward and transparent pricing. More

by WLLRWLND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evelyn mcauliffe (5stars), Zeljka (Zee) Caradine, Brandon Pond
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Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 16, 2022

They were very professional, told me exactly what they did on my car and what I need to get done in the future More

by S.HALE71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Report | Print
Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 15, 2022

Lost star spare tire was not replaced under vehicle. That was disapporting, I discovered when i returned home spare was in back of vehicle More

by MOORE_F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Nov 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 15, 2022

The service department was very accommodating with taking care of our small problem, getting us in and taking care of us within Hours. In addition to our service appointment, our salesman Larry Pedersen was More

by KATHYBANN
Recommend Dealer
Yes
Employees Worked With
Larry Pedersen , Zeljka (Zee) Caradine, Brandon Pond
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Nov 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was such a great help! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

November 13, 2022

Fast, convenient, courteous and caring. The staff is always kind! The location is always clean & welcoming, I appreciate the snacks while I wait! More

by CHANDRAHEARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The courtesy staff that brings your car are always friendly and courteous , Lavar Frederick, Diana Bell, Greg Landry, Mark Kerkoski, Sam Stewart
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Nov 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

November 12, 2022

Welcoming and attentive. Immediate help . Friendly clean and spacious. Showed us the car we were interested in. More

by JOYCE.REED1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care and happy driving!

November 12, 2022

I received personalized service upon arrival. Everyone I dealt with was professional, courteous and attentive. The pre-owned vehicle I was interested was detailed and in excellent shape and was f More

by exfcpd
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Dillon, Lavoghn Curry, Sheldon Carter
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Nov 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

November 12, 2022

I was lied to about the services I needed done. I was told that a part was not in need of repair and when I received the bill it stated that I refused the service which is a lie. More

by R. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil, Mark Kerkoski
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Nov 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused. If you have any further questions or concerns, please don't hesitate reaching out to us at sams@jimellis.com. Best regards.

November 09, 2022

Jim Ellis of Kia has the best customer service I’ve dealt with in a long time. Speedy service and knowledgeable techs. More

by allysha106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Report | Print
Nov 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

November 09, 2022

The staff at Jim Ellis is so helpful and makes you feel welcomed. You feel like family! The service center is always so friendly More

by GINGERHOGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Mark Kerkoski, Sam Stewart
Report | Print
Nov 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care!

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