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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,796 reviews

October 28, 2022

Everyone was so helpful and made the process go as smooth as possible. Definitely will be back! More

by Crodabaugh96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellisa Meehan, Nicholas Morrow
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Crodabaugh96, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

October 28, 2022

We have been using Kia dealership for servicing our cars and perchesing our cars for a long time and we love Diana in service department she is the best employee, always takes very good care of us More

by AELITAHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Aelitahunt, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

October 27, 2022

Salesperson, Lavar was great. Never pressured for a sale, making sure he covered all options I stated I wanted. He stayed available through entire sale, pairing my phone. Made More

by BARMSTRONG219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 04, 2022 -

Jim Ellis Kia of Kennesaw responded

Barmstrong219, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

October 27, 2022

Should have gotten more for my trade, but otherwise ok. Not happy about the mark up but at least I got the Jim Ellis warranty and this dealership is close to my home when I need service so I decided to go More

by FRANJACK1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I never met Todd, he did not introduce himself to me. Kevin is the only one I met. And the finance guy. , Kevin Moore, Todd Garman
Oct 27, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 26, 2022

Great staff! Felt cared for during the entire car buying process without any pressure. Genuine and helpful More

by Kristin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pond, Lavoghn Curry
Oct 27, 2022 -

Jim Ellis Kia of Kennesaw responded

Kristin, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 21, 2022

I arrived early and by they took my car back tight away! David was very helpful in Service! Waiting room was comfortable snd my car was ready from extremely difficult service and recall event quickly More

by Bill
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Lina Vallejo, Brandon Pond, Ellisa Meehan, Todd Garman, David Maddox
Oct 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Bill, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 21, 2022

Limited stock, experience sticker prices, few salesman with extensive product knowledge, leads with their commission in mind not what's best for the customer, does not offer accurate or reasonable advice, More

by Hellogoodbye
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ellisa Meehan, Chazworth Martin
Oct 21, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience you may have experienced. Please do not hesitate to reach out if you have any further questions or concerns. Best regards.

October 20, 2022

Diana was great from inception to the last with her customer service and keeping me informed More

by THOMMYBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Oct 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 20, 2022

She was very helpful, knowledgeable, and so sweet. I was so happy to but my new car from her! She definitely made the process very smooth! I’m grateful and will surely recommend her to someone in need More

by NENAJ08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Johnson-General Manager
Oct 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and recommendation, and we hope you love your new vehicle. Take care and happy driving!

October 20, 2022

Fast and well informed service advisor! Thank you for all the assistance. Great work. Will be back for additional service and tires as needed. More

by SWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
Oct 20, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

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