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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,569 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,569 reviews
Verified Customer
July 02, 2022
Salesman, Kevin, was amazing! Finance salesman kept pushing additional services even though I told him the max amount I was able to pay per month so it took a lot longer than it s Finance salesman kept pushing additional services even though I told him the max amount I was able to pay per month so it took a lot longer than it should have to finalize the contract. More
by REDANGELLEIGH
July 02, 2022
I always have a good experience when I go to Jim Ellis Kia! The Service Department is Great! I have never had to wait longer than promised unless there was a problem that came up that I was unaware of. E Kia! The Service Department is Great! I have never had to wait longer than promised unless there was a problem that came up that I was unaware of. Even then they kept me uniformed on the progress. More
by GritsandBop
July 01, 2022
Phil Joyce made this experience so wonderfully seamless and it was my best experience yet since the transition from Cobb County Kia to Jim Ellis Kia. The communication and care that Phil put into making su and it was my best experience yet since the transition from Cobb County Kia to Jim Ellis Kia. The communication and care that Phil put into making sure I knew what was going on every moment of my service was impeccable and I will gladly let him handle any of my service needs moving forward. More
by Jnhquin
Employees Worked With
Phillip Joyce
July 01, 2022
Always have great customer service here at this location. They always check on you during the process and see if you need anything while waiting. They always check on you during the process and see if you need anything while waiting. More
by ADJULIAN75
Employees Worked With
Camille Williams
July 01, 2022
The service was great, they were extremely busy, and I understood that but I expect to be greeted. The manager came out and spoke and Thanked me for waiting. I always get good service and they explain my understood that but I expect to be greeted. The manager came out and spoke and Thanked me for waiting. I always get good service and they explain my expected wait time. More
by Parrish
Employees Worked With
Phillip Joyce
July 01, 2022
I love coming to get my car serviced because of the excellent service from your employee, Camille Williams. She takes such good care of all my needs and makes me feel “at home” when I am there. I hav excellent service from your employee, Camille Williams. She takes such good care of all my needs and makes me feel “at home” when I am there. I have a Kia dealer closer to my home than Kennesaw, but I had much rather drive farther and receive the kind of service I get from Camille and the other staff at Jim Ellis Kia. More
by indiawitness
Employees Worked With
Camille Williams
