Jim Ellis Kia of Kennesaw

Camille was great! Quick and easy service when I brought in my vehicle! Very happy with my service visit! Quick and easy service when I brought in my vehicle! Very happy with my service visit! More

Great experience. Friendly. Helpful. Timely. Did not pressure us. Clean dealership. Christian was awesome to work with. Friendly. Helpful. Timely. Did not pressure us. Clean dealership. Christian was awesome to work with. More

It's very friendly, the staff is knowledgeable, great customer service. They go the extra mile to make you feel like they truly value your business. customer service. They go the extra mile to make you feel like they truly value your business. More

Fantastic experience with Nick from Hawaii and the finance manager! I like be my new Kia finance manager! I like be my new Kia More

I hate the car buying process with a passion. but Lavoghn was awesome and made the process easy. He answered my questions and made suggestions and let me make the decision on what I wanted. I rea but Lavoghn was awesome and made the process easy. He answered my questions and made suggestions and let me make the decision on what I wanted. I really appreciated his approach in that regard. He didn't try to push me into a car I wouldn't like. I will be sending my family his way. More

The service consultant was rude and not trying to work with the customer!!! Bad service!!! with the customer!!! Bad service!!! More

Can’t say anything bad about this dealership. They are amazing. From sales to service I will definitely be back!!! They are amazing. From sales to service I will definitely be back!!! More

My wife and I purchased a Kia Soul and have been proud Kia owners for some time now this being her second Kia soul. Never have any issues and have been very satisfied customers of Kia automotive until rec Kia owners for some time now this being her second Kia soul. Never have any issues and have been very satisfied customers of Kia automotive until recently!!!!! My wife and I are a one car household with a baby I’m in school and she works full time we brought our Kia Soul into a local Kia dealer for a recall on the vehicle (mind you we drove it there for a recall service with no check engine light or and performance issues) my wife, my nine month old son and I Waited at the dealer for three hours and they told us we would not be leaving the dealership in our car today that it had knock sensor code which was covered by the warranty they have had our car for four days now (hindering two families since we can not afford a rental and borrowing a family members car) now Kia consumer affairs has told me they will not help with a rental and the dealership isn’t responsible for a rental either the dealership says to contact Kia that they are waiting tech-line support approval from Kia corporate then I’m contacted today by dealership and I’m told our motor has lost compression and once again we’re waiting for Kia tech-line supports approval…and it may not be covered under our warranty..we have two Kia’s in the family and will never purchase a Kia again brought our car to a Kia dealership for a Kia recall now stranded family with a baby and no transportation…. More

Ignore requests, still haven't changed out wiper blades- since they had my car from April to August, broke the gear housing marked with PRN... and never told us. Haven't responded to calls or texts. Over since they had my car from April to August, broke the gear housing marked with PRN... and never told us. Haven't responded to calls or texts. Over charged for AC repair- my local mechanic was completely appalled. Only good thing was a new engine. None of my family, friends, or coworkers would buy a Kia. More

I was greeted with professionalism and my service was performed as expected and completed in less time than was estimated. performed as expected and completed in less time than was estimated. More