Jim Ellis Kia of Kennesaw

I always have a good experience when I go to Jim Ellis Kia! The Service Department is Great! I have never had to wait longer than promised unless there was a problem that came up that I was unaware of. E Kia! The Service Department is Great! I have never had to wait longer than promised unless there was a problem that came up that I was unaware of. Even then they kept me uniformed on the progress. More

Salesman, Kevin, was amazing! Finance salesman kept pushing additional services even though I told him the max amount I was able to pay per month so it took a lot longer than it s Finance salesman kept pushing additional services even though I told him the max amount I was able to pay per month so it took a lot longer than it should have to finalize the contract. More

I love coming to get my car serviced because of the excellent service from your employee, Camille Williams. She takes such good care of all my needs and makes me feel “at home” when I am there. I hav excellent service from your employee, Camille Williams. She takes such good care of all my needs and makes me feel “at home” when I am there. I have a Kia dealer closer to my home than Kennesaw, but I had much rather drive farther and receive the kind of service I get from Camille and the other staff at Jim Ellis Kia. More

Phil Joyce made this experience so wonderfully seamless and it was my best experience yet since the transition from Cobb County Kia to Jim Ellis Kia. The communication and care that Phil put into making su and it was my best experience yet since the transition from Cobb County Kia to Jim Ellis Kia. The communication and care that Phil put into making sure I knew what was going on every moment of my service was impeccable and I will gladly let him handle any of my service needs moving forward. More

Always have great customer service here at this location. They always check on you during the process and see if you need anything while waiting. They always check on you during the process and see if you need anything while waiting. More

The service was great, they were extremely busy, and I understood that but I expect to be greeted. The manager came out and spoke and Thanked me for waiting. I always get good service and they explain my understood that but I expect to be greeted. The manager came out and spoke and Thanked me for waiting. I always get good service and they explain my expected wait time. More

Friendly. Clean. Not pushy. Patient. Knowledgeable staff . Not over busy. Focused on you and not anyone else. Clean. Not pushy. Patient. Knowledgeable staff . Not over busy. Focused on you and not anyone else. More

I like how the dealership was quick with providing me the information and materials I need for purchasing a vehicle information and materials I need for purchasing a vehicle More

Wonderful customer service. Lavar did a good job with communicating the needs of my vehicle in a timely manner. Lavar did a good job with communicating the needs of my vehicle in a timely manner. More

Overall a good dealership experience. Appreciated the transparency in buying process and lack of pricing “games”. Appreciated the transparency in buying process and lack of pricing “games”. More