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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,560 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,560 reviews

May 18, 2022

Great customer service. But long line for appointments....have to book way in advanced. Thanks More

by MILESOFSTYLE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams
May 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

May 17, 2022

Service was easy scheduling and quick turn around time as well. Made it an easy experience. More

by Mc Allister
Recommend Dealer
Yes
Employees Worked With
Camille Williams
May 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 17, 2022

For what all I got (10,000 mile service) it was affordable. And they washed and vacuumed my car, winning. More

by MBECKET1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
May 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 16, 2022

As always everyone was great to me. Diana goes above and beyond. Everyone tries to jump in and assist. More

by MICHELE.WALDROP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 13, 2022

Amazing! Diana was incredible and so helpful. I was visiting from out of town and needed immediate care for my car and Diana provided! More

by ANNIESCANLON29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana and our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

May 13, 2022

Mark was very professional, personable and informative. Excellent service! I arrived with my Kia for a couple of recalls to be taken care of as well as an oil change and tire rotation. He met me promptl More

by DR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
May 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark and our team could help out! Thank you again for your business and recommendation. Take care, and we hope to see you next time! - Madison Magnus, Customer Relations Manager

May 13, 2022

Lavar Frederick's was an a great service adviser. We had our oil changed and vehicle cleaned and it was a fast visit. We will use Ellis Kia for all our service needs. More

by RICHANDMARIEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
May 16, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar and our team could help out! Thanks again for your business and kind words. Take care, and we hope to see you next visit! - Madison Magnus, Customer Relations Manager

May 12, 2022

Always an amazing professional and excellent service provided by all staff. This time is was the incredible Phill!!! He kept me informed of all the steps he was taking along with his coworkers on how th More

by MATOS.V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phill, Jason Dale
May 13, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 11, 2022

One of the best ever dealer experiences we have ever had. Thank you so much. More

by mfogel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille Williams
May 11, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

May 10, 2022

My experience was awesome. My service adviser Jesus is very professional and very honest person and for sure I’m his customer. More

by emerson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Gutierrez
May 10, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jesus was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

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