Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com. We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,796 reviews

August 30, 2022

Brought my car in for a part replacement. Expected to wait for it but needed to leave overnight since service was backed up. End result was car was not ready for 5 days, Friday until Tuesday. More

by jawsatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Williams
Report | Print
Aug 30, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear that our team could help out, and we do apologize for any delays you experienced during your visit. We appreciate your business and feedback, and hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

August 30, 2022

My service was excellent and very thorough. The process was quick, easy, and I left feeling satisfied! Evelyn made sure my vehicle was taken care of and I left feeling safer than I arrived! More

by xaepope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn McAuliffe , Diana Bell, Camille Williams, David Maddox, Mark Kerkoski
Report | Print
Aug 30, 2022 -

xaepope responded

Satisfied customer.

Aug 30, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience wtih us, and we're so happy that Evelyn was such a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 28, 2022

Poor communication and long wait time. Very unhappy with the service and service team. Unhappy! More

by DAVID_SHERRYGLOVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Bell
Report | Print
Aug 29, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience. If you have any further questions or concerns, please do not hesitate reaching out via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

August 27, 2022

Will never do business here again! 😒 Wosrt place ever to work with. Shame on all of you! More

by Don't like you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Garman, David Maddox
Report | Print
Aug 29, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience. If you have any further questions or concerns, please do not hesitate reaching out via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

August 26, 2022

I felt everyone I spoke with was honest with us. I would recommend my sales person and the manager to any of my friends looking to buy a new vehicle. More

by Jerrywoodsr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your recommendation, and we hope you love your new vehicle. Take care and happy driving! - Madison Magnus, Customer Relations Manager

August 26, 2022

5 Star Service! “Lavar” was great, straight forward with the process. This is my first time purchasing a new vehicle and Jim Ellis Kia of Kennesaw didn’t disappoint. More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Frederick, Ellisa Meehan, Todd Garman
Report | Print
Aug 29, 2022 -

Jim Ellis Kia of Kennesaw responded

Rich, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was such a great help! Thanks again for your business, and we hope you love your new Kia. Take care and happy driving! - Madison Magnus, Customer Relations Manager

August 26, 2022

All the staff were very pleasant. The waiting area was very clean. I was pleased that they washed my vehicle after servicing it. More

by dynesegreer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the names.
Report | Print
Aug 29, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2022

Awesome staff, friendly and helpful. Facilities were clean well maintained. The free wifi, TV and water. Made the wait pleasant. More

by KEVIN.WHITEHEAD7766
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Mark Kerkoski
Report | Print
Aug 25, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience, and we're so happy that our team could help out! Thanks again for your business and feedback. Take care!

August 25, 2022

Whenever I have Lavar or Mark as my service representative it's always a pleasant experience More

by kay_ray1488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Diana Bell, Camille Williams, Mark Kerkoski
Report | Print
Aug 25, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team is such a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

August 25, 2022

Lavouhn was excellent. Very enjoyable experience Questions were answered promptly and very upfront. Will recommend More

by alancrowder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Todd Garman, Lavoghn Curry
Report | Print
Aug 25, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience, and we're so happy that Lavoghn was such a great help! Thanks again for your business and recommendation. Take care and happy driving! - Madison Magnus, Customer Relations Manager

1
...
276
277
278
...
680