Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,796 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,796 reviews
August 13, 2022
They take care of you and do the job in one take. If a situation arises they will fix it within agreed time. They have exceeded my expectations. If a situation arises they will fix it within agreed time. They have exceeded my expectations. More
by HMNNEWMAN
Verified CustomerEmployees Worked With
Mark Kerkoski
August 12, 2022
Wonderful customer service, very knowledgeable employees... We had a great overall experience from test drive to signing the financing paperwork. employees... We had a great overall experience from test drive to signing the financing paperwork. More
by Nikkisweeney86
August 11, 2022
Great service. Great people. They took care of me better than I could ever imagine. Thank you, Jim Ellis Kia. Great people. They took care of me better than I could ever imagine. Thank you, Jim Ellis Kia. More
by Bpudz
August 11, 2022
Staff is kind and friendly. Always helpful throughout the process start to finish. It's always a pleasure to due business. Always helpful throughout the process start to finish. It's always a pleasure to due business. More
by ALEX_SANDEFUR
Employees Worked With
Other Employees :
Brandon Pond, Kevin Moore, Connor Dillon
August 10, 2022
I really appreciate how helpful Christain my salesman and Mark my service rep they make it alot easier for me no matter what I need help doing. Mark my service rep they make it alot easier for me no matter what I need help doing. More
by HAYWOOD.ROXANNE
Employees Worked With
Christian Vallejo, Mark Kerkoski
August 10, 2022
Worst experience I have ever had at this place. Was told my vehicle was ready, came in and waited almost 45 minutes while being looked at, told that no one could help me because Phil was on lunch, Was told my vehicle was ready, came in and waited almost 45 minutes while being looked at, told that no one could help me because Phil was on lunch, so I guess I had to take lunch with him. I will not be coming back. The service department has definitely gone downhill since I started going there back in 2018. Then was charged over $100 for an oil change. I hope my money pays for new training for y’all. More
by Jwd024
Employees Worked With
I’ll say whoever was in there that day, Diana Bell, Camille Williams, David Maddox, Jesus Gutierrez, Mark Kerkoski
